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Residence Inn Hartford Manchester - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Residence Inn Hartford Manchester is a premier extended-stay hotel located conveniently off Interstate 84, just a short 15-minute drive from the bustling Hartford city center. Known for its comfortable accommodations and comprehensive amenities, the hotel offers guests beautifully furnished, air-conditioned rooms with separate living areas, full kitchenettes equipped with refrigerators, microwaves, and coffee-making facilities, making every stay feel like a home away from home. Residents and visitors enjoy access to leisure facilities including a seasonal outdoor pool and hot tub, a sports facility complete with a tennis court, and a well-equipped gym. High-speed WiFi is available throughout the property, further... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in a hotel or similar hospitality environment preferred
  • familiarity with hotel management software
  • proficient in Microsoft Office suite
  • excellent communication skills
  • ability to multitask in a fast-paced environment
  • problem-solving aptitude

Job Qualifications

  • High school diploma or equivalent
  • experience in hospitality or hotel front desk preferred
  • proficiency with hotel management software
  • strong communication and interpersonal skills
  • ability to multitask and work under pressure
  • problem-solving skills
  • basic knowledge of Microsoft Office suite

Job Duties

  • Greet guests warmly and provide excellent customer service
  • manage guest check-in and check-out efficiently
  • handle reservation and booking processes accurately
  • communicate effectively with guests and hotel staff
  • resolve guest issues and complaints promptly
  • manage multiple tasks including financial transactions and record-keeping
  • maintain the front desk area organized and operational

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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