Residence Inn Fort Lauderdale SW Miramar - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Daily Pay
Job Description
Residence Inn Miramar is a premier extended-stay hotel located strategically between Fort Lauderdale and Miami airports, just east of I-75. This hotel caters to both business and leisure travelers by providing them with a variety of amenities designed to make their stay comfortable and productive. The property boasts modern, apartment-style suites featuring full kitchens, flat-screen TVs, free WiFi, and a grocery service to enhance the convenience of guests. Beyond the in-room comforts, residents and visitors can take advantage of the free hot breakfast buffet served every morning, the free evening social gatherings with appetizers and beverages held Monday through Wednesday,... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Basic financial arithmetic skills
- Customer service orientation
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Strong verbal and written communication skills
- Proven ability to deliver exceptional guest service
- Demonstrated problem-solving capabilities
Job Duties
- Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
- Effectively convey information and ideas, and address guest inquiries and issues promptly
- Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
- Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
- Work with and understand financial information, performing basic arithmetic functions as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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