Residence Inn Cleveland Downtown - Assistant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Gym membership
Job Description
The hotel industry is a fast-paced and dynamic sector that requires exceptional management skills to ensure operational excellence and guest satisfaction. This particular hotel, located in the vibrant heart of downtown Cleveland, offers a unique blend of comfort, convenience, and top-tier amenities to both business and leisure travelers. Situated just a 5-minute walk from the iconic Rocket Mortgage Arena, the Residence Inn Cleveland prides itself on providing guests with spacious suites that feature full kitchens, work desks, and seating areas, designed to create a home-away-from-home experience. The hotel is also well-equipped with a gym, business center, and offers complimentary Wi-Fi... Show More
Job Requirements
- Minimum of 3 years experience in hotel management
- Ability to direct the work of at least 3 full-time associates or equivalents
- Exempt status with availability to work minimum 47.5 hours per work week
- Strong organizational and multitasking skills
- Proficient in using hotel management software
- Willingness to work flexible hours including weekends and holidays
- Ability to exercise discretion and independent judgment during management tasks
Job Qualifications
- Bachelor's degree in hospitality management or related field preferred
- Proven experience in hotel management or leadership roles
- Strong leadership and team management skills
- Excellent problem-solving and decision-making abilities
- Effective communication and interpersonal skills
- Ability to manage multiple tasks and priorities
- Experience with revenue management and cost control
Job Duties
- Supervise operating departments in absence of General Manager or Manager on Duty
- Focus on achieving hotel profitability through revenue generation and cost control
- Ensure guest satisfaction by maintaining high service standards
- Develop and manage associates effectively
- Perform administrative, executive, and professional tasks
- Use discretion and independent judgment in decision-making
- Assist in enforcing policies and compliance with safety regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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