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Residence Inn Chattanooga - Front Desk Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $21.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our Chattanooga extended-stay hotel is dedicated to providing business travelers and leisure guests with a comfortable and productive stay. Strategically located off I-75 and close to popular attractions such as the Hamilton Place Mall, featuring 200 stores, our hotel offers exceptional convenience and accessibility. The property is designed to cater to the needs of busy travelers, with spacious two-bedroom suites that include fully-equipped kitchens, allowing guests the convenience of preparing their own meals. Our time-saving grocery shopping service facilitates keeping their refrigerators stocked throughout their stay. Guests can also enjoy complimentary high-speed internet access throughout the hotel, flat-screen TVs, and... Show More

Job Requirements

  • Prior experience in hotel front desk
  • open availability including weekends and holidays
  • compliance with certification requirements such as Food Handlers, Alcohol Awareness, CPR, and First Aid
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • strong problem-solving abilities

Job Qualifications

  • High school diploma or equivalent
  • college coursework in related field preferred
  • at least 2 to 3 years of progressive experience in a hotel or related field
  • prior supervisory experience preferred
  • valid driver’s license
  • knowledge of hospitality and customer service principles

Job Duties

  • Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free
  • handle reservations, VIP requests, and enhance guest experience
  • track logs, manage messages and packages, maintain operational efficiency
  • stay informed on room rates, packages, and promotions to boost revenue
  • build and lead a communicative team, train new associates, resolve guest and staff issues with confidence
  • ensure safety standards and hotel policies are upheld at all times

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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