Residence Inn Chattanooga - Assistant General Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Daily Pay
Job Description
Our Chattanooga extended-stay hotel is designed to cater to the needs of business travelers and families seeking comfort and convenience during their stay. Featuring two-bedroom suites with fully equipped kitchens, guests enjoy the freedom to keep their groceries fresh with our dedicated grocery shopping service. High-speed internet access throughout the property supports productivity and communication, while flat-screen televisions and plush bedding offer relaxation after a hectic day. Families appreciate the indoor pool, perfect for unwinding and quality time together. Additionally, our guests benefit from complimentary breakfast each morning and access to a fully equipped business center for printing and faxing... Show More
Job Requirements
- A high school diploma or equivalent
- Minimum five years progressive hotel experience or equivalent degree with relevant years
- Supervisory background required
- Ability to remain calm and objective under pressure
- Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid
- Strong leadership and communication skills
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- At least five years of progressive hotel experience in rooms or food and beverage operations
- Supervisory experience in a hotel environment
- Strong problem-solving skills and ability to remain calm under pressure
- Effective communication and interpersonal skills
- Experience with financial reports and budget management
- Proficiency in Windows Operating Systems and hospitality software
- Commitment to maintaining high standards of service and appearance
Job Duties
- Supervise multiple departments and drive hotel profitability by managing teams and partnering with the General Manager
- Proactively identify and resolve operational challenges to ensure smooth hotel functioning
- Recruit, hire, and train Guest Services staff while supporting ongoing employee development
- Maintain clear and effective communication with both staff and guests
- Analyze financial data to support operational decisions and cost controls
- Utilize Windows Operating Systems for management reporting and daily operations
- Ensure all team members adhere to professional appearance and grooming standards
- Deliver exceptional customer service that enhances guest satisfaction
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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