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Aimbridge Hospitality

Residence Inn Boulder Broomfield - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $19.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability income
Long-term disability income
term life insurance
AD&D insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Residence Inn Boulder Louisville is a premier extended-stay hotel located in the scenic foothills of Rocky Mountain National Park in Louisville, Colorado. Known for offering stylish, spacious, and pet-friendly suites, the property boasts accommodations that are 50 percent larger than rooms at other hotels in Louisville. Ideal for both business and leisure travelers, Residence Inn Boulder Louisville provides a welcoming, home-away-from-home atmosphere complemented by a range of amenities designed to enhance guest comfort and satisfaction. Situated conveniently just 15 minutes from Downtown Boulder, the hotel offers easy access to popular local attractions such as CU Boulder and Pearl Street Mall.... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong communication skills
  • Ability to multitask and problem-solve efficiently
  • Friendly and warm demeanor
  • Basic arithmetic skills

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong verbal and written communication skills
  • Proven ability to deliver exceptional guest service and enhance guest satisfaction

Job Duties

  • Provide outstanding customer service to guests, maintain a friendly and warm demeanor at all times
  • Effectively convey information and address guest inquiries and issues promptly
  • Evaluate and select among alternative solutions quickly to resolve guest concerns
  • Manage multiple tasks efficiently including handling reservations, check-ins, and check-outs
  • Work with financial information and perform basic arithmetic functions as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location