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Aimbridge Hospitality

Residence Inn Bismarck North - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Residence Inn by Marriott in Bismarck, ND, is a well-established extended-stay hotel that offers guests a home-like experience with modern amenities. Conveniently located near major business offices and institutions such as MDU Resources, Aetna/US Healthcare, Basin Electric, UniSys, the State Capitol, Bismarck State College, St. Alexius Medical Center, and Sanford Medical Center, it caters to both business travelers and long-term guests. The hotel features newly built suites ranging from studios to two-bedroom accommodations, all equipped with full kitchens, free WiFi, LCD TVs, and access to an indoor saltwater swimming pool and hot tub spa. Guests can also enjoy a complimentary... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Strong interpersonal and communication skills
  • Ability to multitask and problem-solve efficiently
  • Availability to work flexible shifts including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Experience in hotel or related hospitality field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Strong communication skills
  • Ability to multitask and solve problems quickly
  • Friendly and approachable demeanor

Job Duties

  • Greet guests warmly and provide excellent customer service
  • Manage check-in and check-out processes efficiently
  • Handle guest reservations and inquiries
  • Resolve guest issues promptly and professionally
  • Coordinate with other hotel departments to ensure seamless guest experiences
  • Maintain accurate records of guest accounts and payments
  • Perform administrative tasks using hotel management software

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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