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Aimbridge Hospitality

Residence Inn Bismarck North - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Residence Inn by Marriott in Bismarck, ND is a well-established extended-stay hotel ideally situated near key business and healthcare centers such as MDU Resources, Aetna/US Healthcare, Basin Electric, UniSys, the State Capitol, Bismarck State College, St. Alexius Medical Center, and Sanford Medical Center. Known for its comfortable accommodations, the hotel features newly built studios, one-bedroom, and two-bedroom suites equipped with full kitchens, complimentary WiFi, LCD TVs, and access to an indoor saltwater swimming pool and hot tub spa. Guests can also enjoy a free hot breakfast each morning and participate in the Residence Inn Mix social hours held Monday through... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong verbal and written communication skills
  • Proven ability to deliver exceptional guest service
  • Ability to multitask effectively
  • Strong problem-solving skills

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location