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Residence Inn Austin Round Rock - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Residence Inn Austin Round Rock is a distinguished extended-stay hotel located in Round Rock, Texas, known for its exceptional service and modern amenities. As a part of the Marriott brand, the hotel caters to business travelers and families alike, offering spacious pet-friendly apartment-style suites that provide 50 percent more space than the average hotel room. These suites feature full kitchens, flat-screen TVs, and separate living and sleeping areas, creating a comfortable and home-like atmosphere for guests. The hotel also offers a complimentary hot breakfast buffet with healthy options, a 24-hour Market in the lobby, and a unique grocery shopping service... Show More

Job Requirements

  • High school diploma or equivalent
  • Availability to work weekends, holidays, and varying shifts including AM and PM
  • Experience in customer service or hospitality preferred
  • Proficiency with computers and hotel management software
  • Excellent communication and problem-solving skills
  • Ability to multitask efficiently
  • Friendly and professional demeanor

Job Qualifications

  • High school diploma or equivalent
  • Experience in hotel or related hospitality field preferred
  • Familiarity with hotel management software
  • Proficiency with Microsoft Office suite
  • Strong communication skills
  • Ability to multitask and handle stressful situations

Job Duties

  • Provide warm and friendly guest services
  • Handle check-ins and check-outs efficiently
  • Manage room reservations and guest requests
  • Communicate with guests and hotel staff clearly and professionally
  • Resolve guest issues quickly and effectively
  • Maintain organization at the front desk during busy periods
  • Coordinate with housekeeping and maintenance for guest satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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