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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $63,000.00 - $78,000.00
Work Schedule
Standard Hours
Benefits
Low cost health benefits with eligibility on the first of the month following 60 days of employment
401K with company match
Free short and long term disability benefits
Paid vacation
Paid holidays
Paid sick time
free meals on duty
Breakfast provided
All-day tea and coffee
Great location with easy access to the Metro and commuter benefits
Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
50% off food when dining with the Doyle Collection
In-house training team dedicated to personal development
Reward and recognition programmes
Staff quarterly parties
Christmas parties
Regular team get togethers
Wellness perks
Free Employee Assistance Program
Job Description
The Doyle Collection is a renowned hospitality company that operates a portfolio of luxury hotels known for their impeccable service and stunning locations. One of their signature properties, The Dupont Circle Hotel in Washington DC, represents the epitome of sophistication and comfort in the city’s vibrant Dupont Circle neighborhood. This recently renovated, upscale hotel boasts 327 chicly styled guest rooms, including 12 exquisite penthouse suites located on the 9th floor, tailored for travelers seeking both elegance and convenience. Guests of the hotel enjoy world-class amenities such as Pembroke Restaurant and Doyle Bar, alongside versatile event spaces totaling nearly 10,000 square... Show More
Job Requirements
- Proven experience in hotel reservations management or a similar role
- Strong leadership and communication skills
- Proficiency with hotel reservation systems and property management software
- Excellent organizational skills and attention to detail
- Ability to work in a fast-paced environment and handle multiple priorities
Job Qualifications
- Proven experience in hotel reservations management or a similar role
- Strong leadership and communication skills
- Proficiency with hotel reservation systems and property management software
- Excellent organizational skills and attention to detail
- Ability to work in a fast-paced environment and handle multiple priorities
Job Duties
- Oversee daily operations of the reservations department
- Manage and train reservation agents to deliver outstanding service
- Monitor and optimize room inventory
- Collaborate with sales, marketing and revenue teams to drive bookings
- Handle complex guest inquiries and resolve issues promptly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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