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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
PTO after 90 days
Paid sick time
Year-end bonus
Amusement perk
Simple IRA eligible after 1 year
Phone Reimbursement
Staff apparel allowance
Job Description
Vala's is a cherished family-owned and operated fall festival located in Gretna, Nebraska. It has become a beloved tradition for many families across the surrounding communities, attracting visitors for 45 to 55 days each year during the vibrant fall season. The festival grounds cover over 400 acres, featuring more than 50 attractions that delight guests of all ages. These attractions include pick-your-own pumpkins, apples, and flowers, allowing visitors to immerse themselves in the autumn harvest experience. Additionally, Vala's offers over 25 food locations, providing a wide variety of dining options to enhance the festival experience.
The Reservations Area Mana... Show More
The Reservations Area Mana... Show More
Job Requirements
- High school diploma or equivalent
- Experience leading a team
- Maintain clear verbal and written communication
- Strong organizational skills and attention to detail
- Ability to use various forms of technology (laptop, tablet, cellphone)
- Basic computer skills, along with ability to learn new computer systems utilized on the farm
- Strong problem solving skills, with the ability to make quick decisions in high-pressure situations
Job Qualifications
- High school diploma or equivalent
- Experience leading a team
- Maintain clear verbal and written communication
- Strong organizational skills and attention to detail
- Ability to use various forms of technology (laptop, tablet, cellphone)
- Basic computer skills, along with ability to learn new computer systems utilized on the farm
- Strong problem solving skills, with the ability to make quick decisions in high-pressure situations
Job Duties
- Oversee all online admissions bookings and reservations, ensuring availability and accuracy
- Serve as a point of escalation for admissions and reservations team, ensuring customer service is the focus for each guest interaction
- Ensure phones are being answered in a timely manner, and assisting with the phone queue, as needed
- Troubleshoot any issues that arise with scanning and ticketing platforms
- Oversee the various ticketing categories, including donations and military ticketing
- Lead and support Admissions team leads, providing coaching and direction
- Prepare, monitor, and update scheduling for admissions and reservation staff
- Prepare guest entry areas pre-season, including equipment and signage
- Assist in developing and leading pre-season training sessions for seasonal team leads and staff
- Contribute to post-season evaluations and process improvements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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