Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.07
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Employee assistance program
Life insurance
complimentary room nights
Discounted rates
Complimentary dry cleaning
Free Meals
on-site parking
training programs
Tuition Reimbursement
growth and development opportunities
Job Description
Four Seasons is a globally recognized luxury hospitality company powered by its dedicated and passionate people. As a collective, the team at Four Seasons strives continually to push boundaries, improve skills, and treat each other with respect and dignity, creating a supportive environment where exceptional experiences flourish. This commitment extends beyond just internal culture; the staff at Four Seasons work tirelessly to craft remarkable experiences for guests, residents, and partners through a blend of luxury and genuine care. With numerous properties worldwide, Four Seasons is known for delivering personalized, high-quality service that leaves a lasting impression. The company nurtures a... Show More
Job Requirements
- High school degree or equivalent
- One to two years previous experience as a receptionist or in a related position
- Excellent reading, writing and oral proficiency in English
- Strong communication skills
- Ability to multitask on several assignments at once
- Ability to anticipate guests needs and go above and beyond when needed
- Ability to operate computer equipment and other systems associated with the position
Job Qualifications
- High school degree or equivalent
- One to two years previous experience as a receptionist or in a related position
- Excellent reading, writing and oral proficiency in English
- Strong communication skills with co-workers and guests
- Ability to multitask on several assignments simultaneously
- Ability to anticipate guests needs and go above and beyond when needed
- Proficiency in operating computer equipment and systems related to reservations
Job Duties
- Capture sales from incoming reservations calls and coordinate details of each reservation
- Complete internal reservation forms and reports ensuring accuracy and cleanliness of bookings
- Respond to general reservation emails and Four Seasons Messenger, process guest requests
- Process WRO and internal reservations ensuring all booking requirements are met
- Call to confirm or guarantee non-guaranteed reservations and clear waitlisted reservations
- Run reports to check special requests, hard block rooms as necessary, inform manager of VIP and special attention guests
- Assist CIS Leader in obtaining arrival times for VIPs or special attention guests
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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