Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $28.78
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Pet insurance
Life insurance
Short term disability insurance
Paid holidays
Paid sick leave
Paid vacation time
401k Retirement Plan
Training and development opportunities
Education reimbursement programs
Complimentary employee meals
complimentary room nights
Job Description
Four Seasons Hotels and Resorts is a world-renowned luxury hospitality company recognized for its exceptional service and iconic properties worldwide. Established with a commitment to providing unparalleled guest experiences, Four Seasons has grown into a global leader in the luxury hotel industry, known for its dedication to quality, innovation, and genuine hospitality. With a strong workforce motivated by a shared passion for excellence, Four Seasons has cultivated a culture that values respect, integrity, and continuous growth, ensuring that every guest interaction is meaningful and memorable.
Located at the entrance of Georgetown in Washington, D.C., Four Seasons Hotel Washington, ... Show More
Located at the entrance of Georgetown in Washington, D.C., Four Seasons Hotel Washington, ... Show More
Job Requirements
- Must be flexible with their schedule - able to work weekdays, weekends, holidays, overtime, and evening/overnights if needed
- Comfortable safeguarding confidential information
- Reading, writing and oral proficiency in the English language
- Strong communication and interpersonal skills that is friendly and helpful in disposition
- Valid work authorization for the United States
Job Qualifications
- Preferred experience in a luxury hotel in front office, concierge or reservations
- Strong guest service experience
- Ability to remain calm during challenging situations
- Strong problem solving skills
- Strong computer skills
- Proficient in English speaking, reading, and writing
- Excellent interpersonal, verbal, and written communication skills
- Proficient with Microsoft Office Suite or related software
Job Duties
- Answering and directing phone calls courteously and professionally
- Responding to pages, radio requests, and faxes
- Assisting with selling the hotel and promoting its unique features
- Coordinating reservation details accurately
- Providing information and assessing guest needs efficiently
- Offering personal recommendations and thoughtful touches to enhance guest experience
- Maintaining compliance with Four Seasons policies and standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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