U-Haul logo

U-Haul

Reservation Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $41,300.00 - $68,100.00
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Work Schedule

Standard Hours
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Benefits

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Paid holidays
vacation
sick days
Life insurance
MetLaw Legal program
MetLife auto and home insurance
discounts on Apple products
Dell computers
cell phone plans
hotels
401(k) savings plan
Employee stock ownership plan
24-hour physician availability for kids
Dental plans
vision plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
critical illness insurance
Group Accident Insurance
Dave Ramsey's SmartDollar Program

Job Description

U-Haul Holding Company, a renowned leader in the moving and storage industry, is headquartered in Green Bay, Wisconsin. With a legacy spanning decades, U-Haul has established itself as a reliable and customer-centric company dedicated to providing innovative and convenient solutions for individuals and families on the move. The company is known for its vast network of rental trucks, trailers, and self-storage units, alongside a commitment to exceptional customer service and a culture emphasizing growth and wellness. U-Haul operates as a multifaceted enterprise offering not only moving equipment but also a range of related services designed to make relocation as seamless... Show More

Job Requirements

  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking

Job Qualifications

  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking
  • Effective communication skills
  • Ability to work collaboratively in a team environment
  • Detail-oriented and organized

Job Duties

  • Assist with calls from and to customers
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy
  • Assist with the Company's U-Box portable storage product
  • Provide outstanding customer service in a fast-paced environment
  • Collaborate with internal teams to support operational goals
  • Maintain accurate and timely documentation of reservations and equipment status

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location