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Sabre

Reservation Agent: Full Time / Part Time

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid training
Paid Time Off
Monthly recognition
Performance incentives
bonus potential
Increased shift pay

Job Description

Sabre is a leading technology company at the forefront of powering the global travel industry. By leveraging next-generation technology, Sabre develops and delivers innovative global technology solutions that tackle the most significant opportunities and solve some of the most complex challenges in travel. Their technology services support a broad spectrum of travel applications including mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and many other systems that keep the travel ecosystem well connected and operational around the world. Sabre is dedicated to connecting people with meaningful travel experiences and moments that matter, playing a vital... Show More

Job Requirements

  • High school diploma or GED or equivalent required
  • 1+ years of related experience preferred
  • Must be able to work Saturday and/or Sunday
  • Availability for afternoon and evening shifts with increased pay rates
  • Passion to provide a great customer experience
  • Ability to handle inbound calls efficiently
  • Must be located in or willing to work in Orlando, Florida

Job Qualifications

  • High school diploma or GED or equivalent
  • 1+ years of related experience preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced customer service environment
  • Passionate about delivering excellent customer experiences
  • Basic computer proficiency

Job Duties

  • Assist guests and travel agents with their vacation needs via inbound calls
  • Provide recommendations on suitable accommodation options while confirming reservations
  • Answer inquiries pertaining to hotel amenities, services, and policies
  • Aid guests with special requests such as dinner reservations, airport transfers, and city tours
  • Ensure a high level of customer satisfaction from the first point of contact
  • Maintain accurate reservation records and update customer information
  • Collaborate with team members to enhance service quality

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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