Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
basic life insurance
short-term disability
long-term disability
vacation
Sick Time
Paid holidays
HSA account funding
401k Match
Buy-up medical insurance
Dental
Vision
Optional life insurance
flexible spending accounts
Health savings account
401k
Job Description
Modern Aviation is a dynamic and rapidly growing private equity-backed platform company established in 2018, specializing in the fixed-base operator (FBO) sector. The company focuses on acquiring attractive FBO locations and enhancing their operational efficiency and profitability through strategic investments and commercial improvements. Modern Aviation services the private aviation community by providing top-tier FBO amenities that meet the highest standards of quality and customer care. The business is supported by significant capital commitments intended to fuel ongoing expansion through acquisitions, making it a leader in the private jet service industry. This shows the company’s dedication to long-term growth and delivering... Show More
Job Requirements
- must be at least 18 years of age
- must be available to work any shift
- strong verbal and written communication skills
- intermediate knowledge of all Microsoft Office products
- ability to make fast decisions by using judgment consistent with company policies standard operating procedures and safety regulations
- negotiation and sales skills
- reliable multitasking skills
- valid driver’s license
Job Qualifications
- previous customer service experience preferred
- basic knowledge of various aircraft types and servicing a plus
- strong verbal and written communication skills
- intermediate knowledge of all Microsoft Office products
- ability to make fast decisions using judgment consistent with company policies and safety regulations
- negotiation and sales skills
- reliable multitasking skills
Job Duties
- deliver proactive personalized service to private and corporate aviation clientele
- arrange services including hotel catering and ground transportation
- coordinate aircraft services such as fuel and hangar storage
- input trip data into scheduling software and update customer information
- effectively communicate via air-to-ground and ground-to-ground radio and other communication forms
- educate customers on available services promotions and programs
- process customer invoices
- answer questions and resolve issues
- assist passengers and flight crews with Seven Star Service exceeding customer expectations
- build and establish customer relationships with local service providers
- maintain lobby appearance and stock snacks and beverages
- track flights via online databases to ensure timely services
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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