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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $17.56
Work Schedule
Standard Hours
Split Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Vacation Time
sick leave
Paid holidays
401(k) profit sharing
Pet insurance
Parental leave
Employee Assistance Programs
discount programs
Tuition Reimbursement
Job Description
McLane is a leader in the distribution industry with a heritage dating back to 1894. With over 130 years of experience, McLane has developed an extensive nationwide network serving clients in the restaurant, retail, and e-commerce sectors. The company prides itself on its agility, innovative spirit, and people-centered culture. By embracing the latest technology and prioritizing continuous team member training, McLane strives to stay at the forefront of the distribution industry. The team working at McLane is diverse and dynamic, encompassing professionals from various fields such as sales, IT, dispatch, and mechanics, all working together to ensure smooth and efficient... Show More
Job Requirements
- High school diploma or GED
- up to 2 years of experience in a customer service role
- ability to type 45 wpm and perform 10-key by touch
- strong verbal and written communication skills
- organization and planning skills
- knowledge and experience with Microsoft office applications
- ability to prioritize pending tasks logically
- ability to learn quickly and retain information
- ability to understand and communicate effectively in English at work level
Job Qualifications
- High School Diploma or GED
- up to 2 years of experience in a customer service role
- ability to type 45 wpm and perform 10-key by touch
- strong verbal and written communication skills, and organization and planning skills
- knowledge and experience with Microsoft office applications
- ability to prioritize pending tasks in a logical manner
- ability to learn quickly and retain information
- ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely
Job Duties
- Maintain customer files to ensure up to date information
- research and respond to customer inquiries
- manage customer requests for assistance, information, and issue resolution
- provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met
- maintain regular communication with decision makers within customer organizations
- train customers on various business issues and applications to maximize value
- respond to various customer requests and needs
- answer inquiries by phone, email, and internet response
- perform other duties as needed or assigned by supervisor
- other duties may be assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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