Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Employee medical insurance
basic life insurance
short-term disability
long-term disability
Vacation and Sick Time
Paid holidays
HSA account funding
401k Match
Job Description
Modern Aviation is a premier Fixed Base Operator (FBO) specializing in servicing private jets with an exceptional level of service. Founded in 2018 and backed by private equity, Modern Aviation has rapidly expanded through strategic acquisitions and continues its growth with strong financial support from Apollo Management and Tiger Infrastructure Partners. The company’s vision is to develop the third largest national FBO network in the United States, providing premium services to private and corporate aviation clientele across existing and new locations, including selective greenfield development in the U.S. and the Caribbean. Known for its commitment to quality and customer satisfaction,... Show More
Job Requirements
- Must be 18 years of age
- strong verbal and written communication skills
- intermediate knowledge of all Microsoft Office products
- ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations
- negotiation and sales skills
- reliable multitasking skills
- valid driver’s license
Job Qualifications
- Strong verbal and written communication skills
- intermediate knowledge of Microsoft Office products
- ability to make fast decisions using judgment consistent with company policies, standard procedures, and safety regulations
- negotiation and sales skills
- reliable multitasking skills
- valid driver’s license
- previous customer service experience preferred
- basic knowledge of various aircraft types and servicing a plus
Job Duties
- Deliver proactive, personalized service to private and corporate aviation clientele
- arrange services including hotel, catering, and ground transportation
- coordinate aircraft services, such as fuel and hangar storage
- input trip data into scheduling software and update customer information
- effectively communicate via air-to-ground and ground-to-ground radio and other channels
- educate customers on available services, promotions, and programs
- process customer invoices
- answer customer questions and resolve issues
- assist passengers and flight crews with Seven Star Service by offering additional services and exceeding expectations
- build and establish customer relationships with local service providers
- maintain lobby appearance and keep snacks and beverages stocked
- perform flight tracking via online databases to ensure timely services
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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