Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $45,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Retirement Plan
Health savings account
Flexible spending account
Employee assistance program
Mental Health Resources
Paid Time Off
Paid parental leave
Paid disability leave
Paid community service days
Continuous learning opportunities
Job Description
RXO is a prominent leader in providing asset-light transportation solutions across North America, delivering tech-enabled truck brokerage services alongside complementary offerings such as managed transportation, freight forwarding, and last mile delivery. Headquartered in Charlotte, North Carolina, RXO is recognized for combining vast capacity with advanced technology to streamline freight movement and optimize supply chains. The company prides itself on innovation and operational excellence, which has earned it a notable position in the transportation industry. Coyote Logistics, now an RXO company, continues this tradition by leveraging RXO's resources and technology to enhance its services and market reach. RXO aims to meet... Show More
Job Requirements
- High school diploma or equivalent
- at least one year of experience in customer service or logistics
- proficiency with computer systems and software
- ability to communicate clearly both verbally and in writing
- strong organizational skills
- reliable and able to work independently
- willingness to learn and adapt
- eligible to work in the United States
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or transportation operations preferred
- strong communication and organizational skills
- proficiency with transportation management systems or similar software
- ability to multitask and manage time effectively
- detail-oriented with a problem-solving mindset
- adaptability to a fast-paced work environment
Job Duties
- Support sales with managing the branch's key accounts
- provide spot rates, calculate costs, and pursue additional business opportunities through spot, project, or annual agreements
- enter loads and confirm notes about the status of shipments
- schedule pickup and delivery appointments with warehouses and customers
- track the status of shipments from inception to delivery and communicate with the customer on shipment status
- handle any issues arising on shipments and share updates with the customer
- enter information into the Transportation Management System (TMS) and prepare loads for accounting
- communicate shipment, billing, or follow-up issues to the Sales Manager and Carrier Operations Group
- prioritize daily workloads including load entry, tracking, and reporting
- monitor report cards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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