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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $22.25
Work Schedule
Standard Hours
Benefits
Monthly family dinner night
competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401(k) with Company Match
Tool and boot reimbursements
Gym membership stipend
wellness programs
company events
paid volunteer time
Career advancement opportunities
leadership training
Professional Development
Job Description
Currently, EquipmentShare is seeking a Rental Coordinator to join their team at the rental facility located in Lafayette, Louisiana. This role offers an exciting opportunity to be a vital link between the company and its customers, helping to deliver the best rental experience possible. The position is full-time, with a schedule from Monday to Friday, 7:00 AM to 5:00 PM, and includes overtime pay for hours worked beyond 40 per week. As a Rental Coordinator, you will engage with inbound leads, assist customers through the equipment rental process using the proprietary T3 technology platform, and maintain strong customer relationships. You... Show More
Job Requirements
- high school diploma or equivalent
- experience in customer service or sales preferred
- ability to communicate effectively
- strong problem-solving skills
- capacity to work in a fast-paced environment
- willingness to learn new technology platforms
- availability to work Monday to Friday, 7:00 AM to 5:00 PM
- able to work overtime when needed
- pass a background check
- pass a drug test if applicable
Job Qualifications
- high school diploma or equivalent
- strong interpersonal and problem-solving skills
- excellent listening skills and customer focus
- ability to build and maintain customer relationships
- adaptability to fast-paced, growing company environments
- continuous learning mindset regarding company products and services
Job Duties
- respond to inbound leads and guide customers through the rental process
- expand the customer base by building relationships with contractors and construction company principals
- educate customers about ways to save money, increase profits, and operate more efficiently
- maintain and nurture existing customer relationships for satisfaction and retention
- promptly respond to and resolve customer inquiries, requests, and complaints
- develop new sales strategies and techniques to increase market share and improve customer experience
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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