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Hyatt Hotels Corporation

Remote Event Billing Analyst

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $46,200.00 - $61,600.00
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Work Schedule

Flexible
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Benefits

Health Insurance
retirement savings plan
educational assistance
Employee Stock Purchase Program
Free room nights
Community involvement
wellness reimbursement

Job Description

Hyatt Hotels Corporation is a globally recognized leader in the hospitality industry, known for its commitment to exceptional service, quality, and a passion for creating meaningful experiences for guests. With a diverse portfolio of luxury hotels, resorts, and residences worldwide, Hyatt has built a reputation as a place where both guests and associates alike can thrive. Hyatt's culture is deeply rooted in caring for its people, fostering an environment where associates are empowered from day one to make a difference and contribute to the company's ongoing success. This dedication to employee well-being is reflected in the comprehensive benefits offered, such... Show More

Job Requirements

  • High School Diploma or equivalent
  • 1-3 years of relevant accounting, finance, or hotel sales/events experience
  • Ability to work remotely adhering to IT requirements including high-speed internet service (DSL, Cable, Fiber-Optic)
  • Strong communication skills
  • Attention to detail
  • Ability to maintain confidentiality
  • Ability to work independently and as part of a team
  • Availability during core working hours Monday through Friday from 7:00 AM to 7:00 PM

Job Qualifications

  • 1-3 years of accounting, finance, or hotel sales/events experience
  • Familiarity with Microsoft Office suite
  • Experience working with accounting or property management system software is a plus
  • High School Diploma or equivalent

Job Duties

  • Review event sales contracts and schedule payments
  • Follow up with customers and hotel staff to ensure deposits and prepayments are collected and posted timely
  • Guide customers through the credit application process to ensure sufficient credit is established
  • Make post-event invoice adjustments and corrections
  • Collect final payments and send out billing to customers
  • Report credit, payment, and billing progress weekly to hotels through account notes
  • Reconcile holding accounts to ensure payments are accurately credited
  • Answer customer inquiries regarding payments and billing
  • Maintain regular attendance and availability during assigned working hours
  • Collaborate effectively with team members at various organizational levels

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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