VIMO INC

Remote Customer Service Representative

Job Overview

briefcase

Employment Type

Temporary
Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Paid training
Performance incentives
Work from home
Collaborative team environment
401k Match
Individual coverage HRA (ICHRA)
Paid Time Off

Job Description

GetInsured is a pioneering company specializing in cloud-based enrollment tools designed to simplify the complex process of finding and enrolling in health insurance. Operating as a leader in state-based marketplaces, GetInsured delivers innovative technology solutions that empower millions of consumers across the United States to make informed decisions about their health insurance plans. Their award-winning platform not only serves consumers but also supports state agencies, brokers, and insurers, making them a key player in the health insurance industry. As a fully remote company based in Santa Fe, New Mexico, GetInsured offers a dynamic and supportive work environment where employees are... Show More

Job Requirements

  • 18 years of age or older
  • complete background check and drug test within 3 days
  • dedicated, private, and secure workspace
  • personal device with functioning camera required for the training period
  • committed to full attendance for paid 3-week training period
  • minimum internet speed of 35 mb/s with ethernet
  • cable/fiber broadband internet with a hard-wired ethernet connection is required
  • not compatible with mobile internet service providers and/or satellites
  • not compatible with Wi-Fi internet access or Wi-Fi adapters/extenders

Job Qualifications

  • Moderate to advanced computer skills
  • high level of comfort learning new technology
  • high level of professionalism
  • excellent verbal and written communication skills
  • comfortable working from home
  • self-motivated and success-driven

Job Duties

  • Deliver the highest level of customer service experience consistently
  • manage customer accounts and provide technical support
  • application data entry
  • respond to online chat inquiries as assigned
  • interpret and follow defined procedures and policies
  • demonstrate creative problem-solving skills
  • manage time and task priorities effectively

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: