
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $26.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Flexible Schedule
remote work
competitive pay
Professional development opportunities
supportive work environment
employee recognition programs
Work-life balance
Job Description
Relocity is a dynamic and innovative company that is reimagining the global mobility experience for enterprises and their employees. As a leader in mobility software solutions combined with personalized destination services, Relocity helps organizations attract, retain, and engage talent on a global scale. Their unique approach integrates advanced AI-driven native mobile applications and a comprehensive workforce mobility platform to create a seamless digital experience tailored to diverse mobile talent. With a commitment to core values such as focusing on customers, fostering innovation, maintaining integrity, and striving for excellence, Relocity has established a strong presence in thousands of cities across the... Show More
Job Requirements
- Legal right to work in the United States
- Residence in Houston for at least 5 years
- Ownership of a reliable, registered, and insured 4-door vehicle with a valid driver's license
- Ability to dedicate approximately 10 hours per week to the role
- Availability to work weekends
- Friendly and outgoing personality
- Strong customer service orientation
- Problem-solving abilities
- Self-motivated with ability to work independently
- Prior relocation or moving assistance experience preferred
- Bachelor or Associate's degree preferred
- Experience with Microsoft Office, Google GSuite, and CRM systems
- Possession of a laptop, smartphone, and reliable internet connection
Job Qualifications
- Must have the legal right to work in the United States
- Must have at least 5 years of residency in Houston, with extensive knowledge of the local rental market, education system, and local registration processes
- Must own a reliable, registered, and insured 4-door vehicle with a valid driver's license
- Applicants should have the flexibility to dedicate approximately 10 hours per week to this role without the demands of full-time employment elsewhere
- Must be flexible and available to work weekends
- Friendly, outgoing personality, strong customer service orientation, and problem-solving abilities
- Must be self-motivated, with the ability to work independently and manage time effectively
- Prior personal relocation or moving assistance experience is preferred but not required
- Bachelor or Associate's degree (or equivalent) preferred
- Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems
- Must have a laptop, smartphone, and reliable internet connection
- Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of an organization
Job Duties
- Develop strong relationships with relocating employees by understanding their unique needs, preferences, and concerns throughout the relocation process
- Provide expert guidance on the city's neighborhoods, transportation options, and local culture to help employees make informed decisions
- Conduct in-depth housing and school research, including rental market trends, school ratings, commute times, and neighborhood suitability based on client preferences
- Assist with essential services such as DMV registration, banking setup, and other logistical requirements to ensure a smooth transition
- Curate personalized recommendations for social, cultural, and lifestyle activities, including restaurants, networking events, fitness centers, and family-friendly venues
- Gather and deliver customized information by conducting research, leveraging local expertise, and utilizing Relocity's proprietary software and GSuite products to create tailored client reports
- Coordinate and lead area tours, either in person or virtually, providing firsthand insights into neighborhoods, housing options, and key amenities
- Facilitate ongoing communication with relocating employees via phone, email, video calls, or in-person meetings to address questions and provide timely updates
- Serve as the primary point of contact throughout the entire relocation journey, liaising between clients, partners, and vendors to ensure a seamless experience
- Efficiently manage multiple relocations at various stages, maintaining organization, attention to detail, and proactive follow-ups
- Handle administrative responsibilities, including updating client records, documenting key interactions, and ensuring all necessary tasks are completed in a timely manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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