Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $27.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Professional Development
Employee assistance program
Paid holidays
Job Description
Farrow, a wholly owned subsidiary of the Kuehne+Nagel Group, is a leading logistics and customs brokerage firm headquartered in Windsor, Canada. Established with over 110 years of expertise, Farrow has earned a distinguished reputation in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services. These services include international freight forwarding, global supply chain management, warehousing, distribution, and ground transportation. With a comprehensive network of 28 offices and warehouses across Canada and the United States, Farrow employs over 800 people and integrates key acquisitions such as Link+ Corporation to strengthen its market presence and service capabilities. As part of... Show More
Job Requirements
- High school diploma or equivalent
- More than 3 years customs brokerage operations experience
- Demonstrated ability to consistently release complex entries with minimal assistance
- Ability to complete various entry types and file ISF
- Knowledge of Harmonized Tariff Schedule
- Familiarity with PGA agencies and form completion
- Understanding of customs rulings online system
- Excellent prioritization and time management skills
- Strong attention to detail
- Professional English communication skills
- Strong interpersonal skills
- Ability to multitask
- Basic math skills
- Proficiency with MS Office and office equipment use
Job Qualifications
- High school diploma or equivalent
- More than 3 years customs brokerage operations experience
- Demonstrated ability to release complex entries and solve problems
- Ability to complete a variety of entry types and processes
- Skill in filing Import Security Filings (ISF)
- Knowledge of Harmonized Tariff Schedule
- Familiarity with PGA agencies (FDA, EPA, NHTSA, USDA, APHIS) and form completion
- Understanding of Customs Rulings Online Search System
- Strong prioritization, attention to detail and time management
- Professional communication skills in English
- Strong interpersonal skills
- Ability to multitask and track priorities and ETAs
- Ability to perform basic mathematical calculations
- Proficiency with MS Office and standard office equipment
Job Duties
- Receive and review documents for completeness
- Accurately enter required information into database system
- Ensure entries are filed on time and freight delivered timely
- Process client invoices and maintain relations
- Respond to calls and questions from internal and external sources
- Trace shipments and set up pre-arrivals with Customs
- Research, resolve and communicate operational or entry problems
- Data upload of electronic manifest data and FDA prior notification
- Manage internal and external reports
- Advise proper departments of client database updates
- Daily tracking and follow up for timely cargo movement
- Arrange Customs Exam for clients
- Provide status updates and maintain excellent customer relationships
- Work closely with other departments to deliver high customer service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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