Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development programs
Job Description
Farrow, a wholly owned subsidiary of Kuehne+Nagel Group, is a leading company headquartered in Windsor, Canada, specializing in cross-border customs brokerage, import/export trade compliance consulting, and integrated logistics services. With over 110 years of expertise in the global trade industry, Farrow plays a significant role in facilitating international freight forwarding, global supply chain management, warehousing, distribution, and ground transportation across Canada and the United States. The company operates more than 28 offices and warehouses and manages a workforce of over 800 employees, including those from the acquired Link+ Corporation, ensuring comprehensive service coverage and seamless operations for its clients.
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Job Requirements
- High school diploma or equivalent
- Preference to candidates with customs brokerage experience
- Excellent written and verbal communication skills
- Strong interpersonal and organizational skills
- Proficient basic math skills
- Ability to type at least 45 alphanumeric words per minute with minimal mistakes
- Ability to sit for extended periods of time
- Ability to focus on computer screen and/or written materials for extended periods of time
- Manual dexterity required to use desktop computer and peripherals
- Occasional overtime, holiday and/or weekend work will be required
- Must work under deadlines and related stresses in a timely and efficient manner
- Must be able to professionally handle situations as they arise
Job Qualifications
- High school diploma or equivalent
- Preference to candidates with customs brokerage experience
- Excellent written and verbal communication skills
- Strong interpersonal and organizational skills
- Knowledge of PC’s and related software, and maintenance and retrieval of documents
- Commitment to exceptional customer service and continuous improvements
- Proficient basic math skills
- Tactful and dependable with excellent problem solving skills
- Excellent attention to detail
- Ability to work at a fast pace and multi-task while maintaining accuracy
Job Duties
- Data entry and the production of entry summaries, invoices, reports and audit files
- Communicate shipping documentation issues to Import Analyst/Release, or Supervisor as appropriate
- Send emails to get documents or to get clarification about documents
- Select proper tariff classification from customer records
- Apply additional tariff classification when stipulated in customer records
- Confirm releases and contact customer when there are issues
- Recognize and apply duty reduction programs such as NAFTA or GSP
- Set up file documents for splitting (entry & bill assemble process)
- Complete daily status reports as necessary
- Support bridge locations and perform all necessary processes of a Release Agent
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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