Farrow

Release Operations - Import Agent I

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $28.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
inclusive work environment

Job Description

Farrow, a wholly owned subsidiary of the Kuehne+Nagel Group, is headquartered in Windsor, Canada, and has been a revered name in the global trade industry for over 110 years. Specializing in cross-border customs brokerage, import and export trade compliance consulting, and integrated logistics services such as international freight forwarding, global supply chain management, warehousing, distribution, and ground transportation, Farrow stands as a pillar of expertise and reliability in the marketplace. With a robust presence across Canada and the United States, the company operates over 28 offices and warehouses and employs more than 800 dedicated professionals, including the team members of... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in customs brokerage preferred
  • Excellent written and verbal communication skills
  • Strong organizational and interpersonal skills
  • Computer proficiency with related software
  • Ability to maintain document accuracy
  • Commitment to customer service
  • Basic math proficiency
  • Problem solving skills
  • Ability to multi-task and meet deadlines
  • Ability to type at least 45 alphanumeric words per minute with minimal mistakes
  • Ability to sit for extended periods
  • Ability to focus on computer and written materials for long periods
  • Ability to work occasional overtime, holidays or weekends
  • Ability to handle stress and work efficiently under deadlines
  • Manual dexterity to use desktop computer and peripherals

Job Qualifications

  • High school diploma or equivalent
  • Preference to candidates with customs brokerage experience
  • Excellent written and verbal communication skills
  • Strong interpersonal and organizational skills
  • Knowledge of PC's and related software, and maintenance and retrieval of documents
  • Commitment to exceptional customer service and continuous improvements
  • Proficient basic math skills
  • Tactful and dependable with excellent problem solving skills
  • Excellent attention to detail
  • Ability to work at a fast pace and multi-task while maintaining accuracy

Job Duties

  • Data entry and the production of entry summaries, invoices, reports and audit files
  • Communicate shipping documentation issues to Import Analyst or Release, or Supervisor as appropriate
  • Send emails to get documents or to get clarification about documents
  • Select proper tariff classification from customer records
  • Apply additional tariff classification when stipulated in customer records
  • Confirm releases and contact customer when there are issues
  • Recognize and apply duty reduction programs such as NAFTA or GSP
  • Set up file documents for splitting (entry & bill assemble process)
  • Complete daily status reports as necessary
  • Support bridge locations and perform all necessary processes of a Release Agent
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.