Relationship Marketing Host
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
San Manuel is a prime example of a thriving enterprise deeply embedded in the Inland Empire's economic landscape. As one of the largest private employers in this vibrant region, San Manuel is renowned for its extensive contributions to the local community, both through its thriving casino operations and its commitment to employee development and well-being. The establishment is a prestigious casino and resort complex that blends entertainment, hospitality, and cultural values to deliver an unmatched guest experience. San Manuel is dedicated to upholding the Tribal Community’s vision, mission, and values, ensuring every aspect of its operation reflects professionalism and a... Show More
Job Requirements
- High School Diploma or GED
- Minimum two years experience in a Casino/Gaming, sales or marketing environment
- Intermediate proficiency in Microsoft Outlook, Word, Excel, PowerPoint and Access
- Ability to communicate verbally and in written form in Chinese, Vietnamese, Korean or Tagalog (may be required)
- Ability to work evening, weekend and holiday shifts
- Ability to work in a fast-paced, high-demand environment
- Willingness to travel to meetings, trade shows, and conferences
- Physical ability to sit, stand, walk and lift up to 40 pounds occasionally
- Ability to maintain professional appearance and demeanor
- May be required to obtain and maintain a gaming license at discretion of San Manuel Tribal Gaming Commission
Job Qualifications
- High School Diploma or GED required
- Bachelor’s Degree in Hospitality, Marketing or related field highly preferred
- Minimum two years experience in a Casino/Gaming, sales or marketing environment required
- Must possess drive to exceed revenue generation targets
- Intermediate proficiency in Microsoft Outlook, Word, Excel, PowerPoint and Access necessary
- May be required to communicate verbally and in written form in Chinese, Vietnamese, Korean or Tagalog
- Must have outstanding communication skills
- Must be consistent with upholding a professional image with a polished appearance and demeanor
Job Duties
- Use a "Segment-of-One" marketing approach to track activity and preferences of each "mid-tier" guest and tailor offers and incentives that appeal directly to their interests
- Meet or exceed predetermined goals for daily calls and written correspondence to active, inactive and potential new guests
- Comply with and uphold enterprise expectations including policies, procedures, industry regulations, and department guidelines
- Actively prospect for new and reactive opportunities and develop "mid-tier" guests to extend and acquire trips
- Progress players through each tier or to premium level average
- Handle all aspects of guest journey including hotel accommodation, dining reservations, entertainment, and folio clearance at checkout
- Maintain thorough knowledge of industry developments, market trends, on-property and competitor promotions and events
- Monitor guest participation and track feedback to determine effectiveness of events and promotions
- Attend and host player onsite and offsite events
- Perform other duties as assigned to support efficient operation of the department
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter