Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
The hiring establishment is a reputable financial institution committed to delivering outstanding banking services and fostering strong, long-term relationships with its clients. As a financial services company, it prides itself on providing comprehensive banking solutions tailored to meet the diverse needs of customers. This institution emphasizes an exceptional customer experience, ensuring each client feels valued, welcomed, and supported through every interaction. The organization thrives on a customer-centric approach, utilizing strategic needs-based selling tactics to offer relevant financial products and services that assist clients in achieving their financial goals while building trust and loyalty. Their branches serve as key touchpoints where... Show More
Job Requirements
- Associates degree or equivalent work experience
- Minimum of one year of experience in similar job duties
- Excellent communication skills
- Ability to work in a fast-paced environment
- Strong attention to detail
- Customer-oriented mindset
- Basic computer skills
Job Qualifications
- Associates degree or equivalent work experience
- Minimum of one year of experience in similar job duties
- Strong communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Proficiency in banking software and transaction processing
- Ability to analyze financial information and credit eligibility
- Exceptional problem-solving skills
Job Duties
- Portray a positive company image and engage in professional and friendly communication with customers
- Clearly understands the key elements of customer service and actively work to exceed customer expectations in every interaction
- Actively listening to customer needs and inquiries to determine appropriate recommendations and service actions
- Refer any customer questions regarding products or services to the appropriate person
- Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits
- Resolve problems or discrepancies concerning customers' accounts
- Engage each customer in-person and by phone to understand customer needs and provide product and service recommendations to assist customers in achieving their financial goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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