Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.76
Work Schedule
Weekend Shifts
Benefits
Complimentary stays
Free Employee Meals
Training and Development
competitive salary
Complimentary employee parking
Food and beverage discounts
Spa Discounts
medical benefits
Parental leave
Pet insurance
401(k) retirement plan
Paid Time Off
sick leave
Job Description
Four Seasons is a global leader in luxury hospitality, renowned for its unwavering commitment to exceptional service and creating memorable guest experiences. Powered by its dedicated and passionate team, Four Seasons operates with a philosophy centered on treating every individual with genuine heart and respect. This approach extends not only to guests but also among employees, fostering a workplace culture built on integrity, trust, transparency, and kindness. Recognized by Fortune Magazine as a "Great Place to Work - For ALL" for 23 consecutive years, Four Seasons offers more than just a job; it offers a lifelong career with global potential... Show More
Job Requirements
- High school diploma or equivalent
- Two or more years of service industry experience preferably in a luxury hospitality environment
- Ability to work evenings, weekends, and holidays
- US work authorization or currently in a managerial position at a Four Seasons location
- Ability to stand continuously and move throughout the hotel during shifts
Job Qualifications
- Two or more years of service industry experience preferably in a luxury hospitality environment
- Ability to work evenings, weekends, and holidays
- Strong interpersonal and communication skills
- Problem-solving skills with a customer-centric approach
- Genuine and compassionate personality
- Ability to work as a committed team player
Job Duties
- Check guests in using a genuine and authentic personality
- Understand guests' situations and take actions to create the best experience
- Check out guests and ascertain their satisfaction
- Resolve customer complaints with professionalism and hospitality
- Assist customers with inquiries about hotel services, events, and directions
- Utilize computer systems to manage guest check-ins, check-outs, and room assignments
- Accept reservations, changes, and cancellations in absence of Reservations staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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