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Registered Nurse 2 - Concierge (On-site)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $31.25 - $49.50
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Work Schedule

On-call
Weekend Shifts
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Benefits

Medical
Dental
Tuition remission
Paid Time Off
Retirement Plan

Job Description

The University of Miami/UHealth is a renowned academic medical center and the only university-based health system in South Florida. It is widely recognized for delivering cutting-edge patient care, backed by groundbreaking research and comprehensive medical education at its Miller School of Medicine. Serving South Florida, Latin America, and the Caribbean, the University of Miami offers a diverse healthcare environment with physicians across more than 100 specialties and subspecialties, handling over one million patient encounters annually. The institution thrives on a culture of excellence in teaching, research, and clinical care, fostering a dynamic and innovative environment for its staff. The University... Show More

Job Requirements

  • bachelor's degree in relevant field
  • minimum 2 years of relevant experience
  • valid State of Florida RN license
  • Basic Life Support (BLS) certification issued by the American Heart Association

Job Qualifications

  • bachelor's degree in relevant field
  • minimum 2 years of relevant experience
  • valid State of Florida RN license
  • Basic Life Support (BLS) certification issued by the American Heart Association
  • ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands
  • ability to work collaboratively with others and contribute to a team environment
  • skilled in using office software, technology, and relevant computer applications
  • strong and clear written and verbal communication skills for interacting with colleagues and stakeholders

Job Duties

  • assesses assigned patients and evaluates plans to include documentation of nursing care, and reports symptoms and changes in patients' condition and vital signs
  • modifies patient treatment plans as indicated by patients' responses, conditions and physician orders
  • reviews, evaluates, and reports diagnostic tests to assess patient's condition
  • consults with physicians and other healthcare professionals related to assigned patients to assess, plan, implement and evaluate patient care plans
  • prepares patients for, and assists with examinations, procedures, and treatments
  • considers patient age and culture during patient treatments and provides any needed information regarding treatment plan
  • nurtures a compassionate environment by providing psychological support
  • performs appropriate patient tests and safely administers medications within the scope of practice
  • administers and maintains accurate records related to medications and treatments as per regulatory bodies, policies, procedures and physician orders
  • communicates plan of care in a timely manner to patient and family, as well as the appropriate team members, ensuring compliance with all regulatory guidelines (i.e., HIPAA)
  • uses available resources to assist in discharge planning
  • plans, prioritizes, and adjusts assignments to accomplish goals and render superior patient care
  • seeks assistance when needed
  • safely operates medical equipment
  • serves as a preceptor and assists new staff in the provision of care in order to help them acclimate to the healthcare environment, and a direct patient care role
  • adheres to university and unit-level policies and procedures and safeguards university assets
  • supports Advanced Practice Providers (APPs) within the High Priority Patient Program with intake of new patients, registration, confirming insurance coverage, medical record collection, and follow-up
  • available onsite at various satellite locations to support new/follow-up patient visits and provide concierge support
  • flags patients as appropriate for SCCC Friends & Family or Pap Corps
  • reviews daily HPP report with APP and contacts patients in advance of their appointment to confirm logistics and assure insurance is authorized and/or referral information in their chart
  • coordinates care for all patients flagged
  • executes and completes orders placed by APPs and/or care team when needed
  • maintains contact list of team members that support care coordination of HPPs
  • discusses with APP cases for higher level clinical support as needed
  • contacts established patients for follow-up
  • refers to financial counselors, social work, or cancer supportive care when indicated and to reduce barriers to care
  • collaborates with the International Department on out-of-country patients requiring care
  • performs courtesy visits to patients at Sylvester, Tower, or UM satellites
  • on-call during weekdays and weekends on a rotation basis
  • troubleshoots insurance and financial concerns with the care team (CIV, utilization review, and CBO)
  • participates in quality improvement projects/initiatives and team meetings
  • attends community/donor events as requested
  • supports the Patient and Family Advisory Committee when needed
  • other duties as assigned that support the team in the care of cancer patients that is within the scope of the nursing role

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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