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Registered Nurse 2 - Concierge (On-site)

Job Overview

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Employment Type

Full-time
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Work Schedule

On-call
Day Shifts
Weekend Shifts

Job Description

The University of Miami is a prestigious academic institution committed to advancing education, research, and healthcare. As South Florida's only university-based health system, UHealth-University of Miami Health System provides leading-edge patient care powered by groundbreaking research and medical education at the Miller School of Medicine. The University serves a broad population including South Florida, Latin America, and the Caribbean through its extensive network of physicians specializing in more than 100 different specialties and sub-specialties. With over one million patient encounters annually, the University of Miami is recognized worldwide for excellence in teaching, research, and patient care.

The role of Reg... Show More

Job Requirements

  • Bachelor's degree in relevant field
  • Minimum two years of relevant nursing experience
  • Valid State of Florida RN license
  • Basic Life Support (BLS) certification issued by the American Heart Association
  • Strong written and verbal communication skills
  • Ability to learn and adapt to new procedures and technologies
  • Ability to work effectively as part of a healthcare team
  • Proficiency with relevant computer applications and office software
  • Commitment to patient-centered care and regulatory compliance

Job Qualifications

  • Bachelor’s degree in relevant field required
  • Minimum 2 years of relevant experience required
  • Valid State of Florida RN license required
  • Basic Life Support (BLS) issued by the American Heart Association
  • Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands
  • Teamwork: Ability to work collaboratively with others and contribute to a team environment
  • Technical Proficiency: Skilled in using office software, technology, and relevant computer applications
  • Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders
  • Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job

Job Duties

  • The incumbent oversees nurses and allied health staff in their daily practice
  • Assesses assigned patients and evaluates plans to include documentation of nursing care, and reports symptoms and changes in patients’ condition and vital signs
  • Modifies patient treatment plans as indicated by patients’ responses, conditions and physician orders
  • Reviews, evaluates, and reports diagnostic tests to assess patient’s condition
  • Consults with physicians and other healthcare professionals related to assigned patients to assess, plan, implement and evaluate patient care plans
  • Prepares patients for, and assists with examinations, procedures, and treatments
  • Considers patient age and culture during patient treatments and provides any needed information regarding treatment plan
  • Nurtures a compassionate environment by providing psychological support
  • Performs appropriate patient tests and safely administers medications within the scope of practice
  • Administers and maintains accurate records related to medications and treatments as per regulatory bodies, policies, procedures and physician orders
  • Communicates plan of care in a timely manner to patient and family, as well as the appropriate team members, ensuring compliance with all regulatory guidelines (i.e., HIPAA)
  • Uses available resources to assist in discharge planning
  • Plans, prioritizes, and adjusts assignments to accomplish goals and render superior patient care
  • seeks assistance when needed
  • Safely operates medical equipment
  • Serves as a preceptor and assists new staff in the provision of care in order to help them acclimate to the healthcare environment, and a direct patient care role
  • Adheres to University and unit-level policies and procedures and safeguards University assets
  • This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary
  • Supports Advanced Practice Providers (APPs) within the Hight Priority Patient Program with intake of new patients, registration, confirming insurance coverage, medical record collection, and follow-up
  • Be available to be onsite at various satellite locations to support new/follow-up patient visits and provide concierge support
  • Flags patients are appropriate for SCCC Friends & Family or Pap Corps
  • Reviews daily HPP report with Advanced Practice Provider (APP) and contact patients in advance of their appointment to confirm logistics and assure insurance is authorized and/or referral information in their chart
  • Coordinates care for all patients flagged
  • Executes and completes orders placed by APPs and/or care team when needed
  • Maintain contact list of team members that support care coordination of HPPs
  • Discusses with the APP cases for higher level clinical support as needed
  • Contacts established patients for follow-up
  • Refers to financial counselors, social work, or cancer supportive care when indicated and to reduce barriers to care
  • Collaborate with the International Department on out-of-country patients requiring care
  • Performs courtesy visits to patients at Sylvester, Tower, or UM satellites
  • On-call during weekdays and weekends on a rotation basis
  • Troubleshoots insurance and financial concerns with the care team (CIV, utilization review, and CBO)
  • Participates in quality improvement projects/initiatives and team meetings
  • Attend community/donor events as requested
  • Support the Patient and Family Advisory Committee when needed
  • Other duties as assigned that support the team in the care of cancer patients that is within the scope of the nursing role

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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