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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Travel opportunities
Job Description
Design Within Reach is a renowned retailer specializing in modern and contemporary furniture and home accessories, committed to providing exceptionally crafted and beautifully designed pieces that stand the test of time. As a part of MillerKnoll, a leading global design company, Design Within Reach has established itself as a pioneer in redefining modern living for the 21st century. The company’s philosophy centers around design for the good of humankind, integrating sustainability, equity, and beauty into all aspects of its operations. By fostering an inclusive and diverse workplace, Design Within Reach values employees of all backgrounds, abilities, and experiences, encouraging individuals... Show More
Job Requirements
- 10+ years of experience in retail management
- proven multi-location management capability
- ability to travel frequently within assigned geographic region
- excellent customer service skills
- strong leadership and team development abilities
- knowledge of loss prevention procedures
- experience managing budgets and payroll
- ability to delegate and prioritize regional and store-related responsibilities
- effective communication skills
- decision-making aptitude in retail operations
- commitment to company policies and procedures
- familiarity with merchandising and visual presentation standards
- willingness to spend significant time in store visits
- capability to conduct interviews and make hiring decisions
- experience in performance management and employee development
- ability to recommend operational improvements and real estate opportunities
- eligibility to participate in E-Verify Employment Eligibility Verification.
Job Qualifications
- 10+ years of transferable retail management and multi-location responsibility
- Proven ability to travel and manage multiple store locations within a geographic area
- Demonstrated leadership skills in providing outstanding customer service and resolving customer concerns
- Strong interpersonal and communication skills to effectively engage with customers, associates, managers, outside contacts, and corporate office
- Experience in setting and achieving sales and profit goals
- Knowledge of visual presentation techniques and merchandising standards
- Ability to develop, inspire, and retain successful management teams
- Skilled in loss prevention strategies and operational compliance
- Proficient in budgeting, scheduling, and expense control
- Experience conducting performance evaluations and managing human resource issues
- Capacity to make sound decisions concerning customer service, merchandising, and personnel matters.
Job Duties
- Drive sales through proper management, goal setting and evaluation, Design Specialist training, staff recognition, and personal effort
- Achieve Store and Regional goals by promoting outstanding customer service, merchandise presentation, hosting store design events, loss prevention, inventory and expense management
- Ensure regional stores adhere to merchandise standards and create impactful visual merchandising
- Oversee loss prevention initiatives to meet shortage goals and 100% staff compliance with safety procedures
- Manage store operations including scheduling, shipment receiving and control, controllable expense, and supply management
- Develop and maintain strong store staff and general manager teams via recruitment, selection, development, and motivation
- Conduct performance evaluations, resolve human resource issues, and foster a positive work environment
- Monitor compliance with company policies, visual and store procedures
- Administer budgeting, payroll expenditures, and adjust scheduling to support sales trends while maintaining profitability
- Act as second and final interviewer for hiring store design specialists and assistant/general managers
- Recommend real estate opportunities, policy changes, and merchandise enhancements
- Represent regional field views to corporate and suggest improvements to programs and initiatives
- Spend at least 50% of time visiting stores within the region to provide leadership and support.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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