Elderly Housing Development & Operations Corporation logo

Regional Manager - Chicago based

Chicago, IL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $90,000.00 - $105,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical
Dental
Vision
pension
401k

Job Description

Elderly Housing Development and Operations Corporation (EHDOC) is a nationally recognized 501(c)3 non-profit organization specializing in affordable housing development and management. With ownership and management responsibilities spanning 56 multifamily residential properties comprising over 4,400 units across 14 states, the District of Columbia, and Puerto Rico, EHDOC is dedicated to providing safe, affordable, and quality housing solutions for elderly residents. The company operates with a mission to enhance community living through committed management services, strategic development, and compliance with federal, state, and local regulations related to affordable housing programs.

EHDOC is currently seeking a Regional Manager based in Chicago... Show More

Job Requirements

  • Experience managing multiple communities
  • strong leadership skills
  • bachelor degree or equivalent experience required
  • excellent written and verbal communication skills
  • 5+ years experience working in affordable housing programs including one or more of the following: HUD, PRAC, REAC/MOR, EIV, LIHTC, Project-Based Section 8, HOME required
  • strong computer skills
  • possess HCCP, COS and HUD Certifications and/or Designations
  • experience in RealPage [OneSite] Leasing & Rents Software
  • a minimum of three (3) years as a Community Manager
  • working knowledge of Collective Bargaining Agreements
  • ability to travel at times extensively and on short notice (approximately 50%)
  • ability to work at a computer either sitting or standing for seven hours daily
  • ability to work in an office environment and use office machines
  • effectively communicate in various media forms

Job Qualifications

  • Bachelor degree or equivalent experience
  • 5+ years experience working in affordable housing programs including one or more of the following: HUD, PRAC, REAC/MOR, EIV, LIHTC, Project-Based Section 8, HOME
  • strong leadership skills
  • excellent written and verbal communication skills
  • strong computer skills
  • possess HCCP, COS and HUD Certifications and/or Designations
  • experience in RealPage [OneSite] Leasing & Rents Software
  • a minimum of three (3) years as a Community Manager
  • working knowledge of Collective Bargaining Agreements

Job Duties

  • Review and enforce company policy and procedures for determining household eligibility for federal, state and local funded affordable housing programs
  • plan and conduct training of all site personnel on Low-Income Tax Credits (LIHTC), Tax Exempt Bond, HOME, CDBG, FHLB, HUD 202, PRAC and RAD/PRAC regulations
  • review rents, utility allowances, household annual income, published maximum program rent and income limits to ensure ongoing compliance and adherence to all imposed program regulations
  • notify Vice President of Field Operations of suspected or confirmed instances of fraud or noncompliance
  • review monthly financial statements with the Community Managers and assist with preparing monthly budget variance and narrative for owner and investors
  • prepare for and attend annual management reviews conducted by federal, state or local housing agency representatives, lenders, equity partners and compliance monitoring agencies
  • conduct periodic on-site file audits documenting discrepancies or inconsistencies in applying policy and/or regulations
  • explain discrepancies and/or inconsistencies to staff
  • direct staff on how discrepancies can be corrected within the company policy guidelines
  • instruct staff on how to apply policy and regulations consistently
  • identify and develop training needs based on discrepancies
  • regular follow-up with staff to make sure all corrections are made
  • assist with maintaining 100% occupancy by conducting periodic reviews of rental applications, Community Manager’s ability to determine income eligibility of household and insuring that all required documentation is provided and placed in file prior to a household moving in
  • oversee all aspects of the operations of the Communities assigned
  • direct supervision of the Community Managers and on-site staff within the portfolio
  • participate in hiring or termination of site staff (excluding Community Manager)
  • some overnight travel is required
  • follow all company policies and procedures as it relates to onsite management operations
  • responsible for ensuring that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner
  • ensure all residents adhere to the terms of the lease and house rules/regulations
  • ensure each resident file complies with all regulatory commitments and any other governmental commitments
  • manage the selection process of residents
  • review all expenditures and ensure all Communities within their portfolio operate within budget
  • ensure the Communities in their portfolio have the highest and greatest curb appeal
  • staff any open positions in their portfolio with qualified employees
  • all management functions for employees reporting to them, including timecard approval, PTO approval, attendance monitoring, reviews, etc.
  • develop annual operating budgets
  • conduct regular community inspections
  • evaluate cost efficiency of maintenance operations
  • manage advertising and marketing plans for the Communities in their portfolio
  • assist senior staff with updating and maintaining the company’s Compliance Policies and Procedures as part of or in addition to the Management Operations Manual
  • provide support to site staff on fiscal management
  • monitor occupancy and provide marketing strategy
  • monitor Replacement Reserve Accounts
  • monitor Petty Cash at sites
  • recruit and recommend vendor service contracts under $10,000
  • other duties as assigned by EHDOC

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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