Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401(k) retirement savings plan
Paid Time Off
Job Description
Invited is a leading hospitality and service company established in 1957 that has cultivated a strong reputation over decades for enriching the lives of its members, guests, and more than 17,000 employees nationwide. It stands as the largest owner and operator of private clubs in the United States, managing over 130 country clubs, city clubs, and athletic clubs. Each club under Invited's operation is designed to offer a premium experience, boasting first-class amenities including championship golf courses, modern workspaces ideal for professionals, exquisite handcrafted cuisine, resort-style pools perfect for relaxation, state-of-the-art racquet facilities, comprehensive fitness centers, and many additional amenities... Show More
Job Requirements
- 3 - 5 years experience as a General Manager is required
- Multi location responsibilities is highly preferred
- A Bachelor's degree in Business or Hospitality-related field is preferred
Job Qualifications
- Bachelor's degree in Business or Hospitality-related field preferred
- 3 - 5 years experience as a General Manager is required
- Proven leadership skills with multi-location management experience highly preferred
- Strong communication and interpersonal skills
- Ability to coach and mentor management teams
- Strategic thinker with ability to drive business growth
- Knowledge of private club operations and member service standards
- Proficient in operational and financial management
Job Duties
- Practice pro-active communication with each Club to review their operating statement, revenue growth, Membership enrollments, prospecting and attrition status
- Foster internal development to meet future leadership needs and where all employees have the opportunity to learn, grow and contribute
- Facilitate the sharing of expertise and best practices to continuously improve InMoment/Member Survey results
- Empower Club teams by overseeing the establishment of clear expectations via business plans and then allowing the Club teams the autonomy on how to successfully reach the goals
- Coach and mentor General Managers by open, honest and timely communication on issues, initiatives, expectations and compliance with operational standards
- Develop and maintain relationships and working knowledge of BOG, Landlord/Building Managers and community/market awareness
- Model teamwork by working effectively with other leaders within the Region and Invited
- Report issues or results to SVP as necessary
- Assist with the selection process of final DH candidates at basket of Club and ensure right people/right place strategy at the Clubs
- Practice timely General Manager corrective action and performance reviews
- Partner with the VPMS and RPED to identify prospects and enhance revenues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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