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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $64,900.00 - $103,900.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
Professional development opportunities
Employee Discounts
Job Description
Indiana Hospitality Group is a prominent player in the hospitality industry, established in 1985 with a commitment to delivering exceptional guest experiences across a diverse portfolio of hotels. The company designs, builds, owns, and operates an extensive range of properties including prestigious brands such as Marriott, Hilton, Intercontinental Hotels Group, and Choice Hotels. With decades of experience, Indiana Hospitality Group has positioned itself as a leader in hotel management, focusing on surpassing guest expectations through clean, fixed, and friendly hotels that prioritize quality and service excellence.
The company prides itself on fostering a guest-centric environment where every hotel striv... Show More
The company prides itself on fostering a guest-centric environment where every hotel striv... Show More
Job Requirements
- high school diploma or equivalent
- 10+ years of experience in the hospitality industry
- minimum 5 years in senior management role overseeing multiple properties
- proven leadership and team management skills
- strong financial expertise
- excellent communication skills
- ability to analyze and solve problems
- self-motivated with initiative
- ability to manage multiple priorities and deadlines
Job Qualifications
- 10+ years of experience in the hospitality industry including at least 5 years in a senior management role overseeing multiple properties
- demonstrated success in leading hotel operations and achieving financial targets
- excellent leadership, communication, and interpersonal skills
- strong analytical, problem-solving, and decision-making skills
- ability to work independently and collaboratively
- exceptional organizational and time management skills
- sound business acumen and financial management skills
- in-depth knowledge of hotel operations, sales & marketing, and guest service
- proficiency in Microsoft Office and hotel management systems
Job Duties
- Drive operational excellence and guest satisfaction across multiple properties
- lead and inspire hotel management teams to achieve financial and performance goals
- cultivate a culture of service excellence that exceeds guest expectations
- implement strategic initiatives to maximize revenue and profitability
- provide leadership and direction to Hotel General Managers and their teams
- develop and implement regional strategies to drive revenue growth and optimize operational efficiency
- collaborate with Hotel General Managers to establish performance goals and monitor progress
- conduct regular site visits to ensure adherence to brand standards and regulatory compliance
- ensure guest satisfaction by promptly addressing complaints
- develop and manage regional budgets and implement cost-saving initiatives
- participate in recruitment and development of hotel staff
- evaluate performance of Hotel General Managers and provide constructive feedback
- represent the hotel brand at industry events and within the community
- collaborate with Sales & Marketing to increase occupancy and market share
- identify and pursue new business opportunities and negotiate contracts
- monitor market trends and competitor activity
- analyze guest feedback and implement initiatives to enhance satisfaction and loyalty
- develop and manage guest loyalty programs
- pass quality brand audits
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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