Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
The company is a leading player in the food service and convenience retail industry, committed to delivering exceptional food services across multiple regions. With a focus on operational excellence, brand consistency, and financial performance, the company prioritizes quality, customer satisfaction, and sustainable growth. It offers a range of food programs including hot foods, grab & go options, breakfast menus, and beverage initiatives that cater to diverse customer needs within quick service restaurant (QSR) and convenience retail environments. The organization fosters a culture of teamwork, accountability, and innovation by collaborating cross-functionally across operations, marketing, category management, and supply chain teams to... Show More
Job Requirements
- Bachelor’s degree in business, hospitality, or related field preferred
- 3-5 years of multi-unit food service or QSR leadership experience required
- strong understanding of convenience retail, QSR operations, and profitability levers
- proven ability to analyze data and translate insights into action
- strong coaching, training, and leadership capabilities
- excellent communication and relationship-building skills
- proficiency in Microsoft Excel, Power BI or similar tools, and POS reporting systems
- valid driver’s license required
Job Qualifications
- Bachelor’s degree in business, hospitality, or related field preferred
- 3-5 years of multi-unit food service or QSR leadership experience
- strong understanding of convenience retail, QSR operations, and profitability levers
- proven ability to analyze data and translate insights into action
- strong coaching, training, and leadership capabilities
- excellent communication and relationship-building skills
- proficiency in Microsoft Excel, Power BI or similar tools, and POS reporting systems
- valid driver’s license
Job Duties
- Partner with regional and district managers to execute food service programs consistently across all stores
- monitor food service operations for adherence to quality, safety, and brand standards
- analyze performance metrics such as sales, margin, waste, labor to identify opportunities and implement corrective actions
- support new product rollouts, LTOs, and promotional programs
- audit kitchen and grab & go execution to ensure compliance with recipes, portioning, and presentation standards
- achieve regional food service sales, margin, and waste targets
- review and analyze store-level and regional performance trends using P&L reports, mock schedules, and product mix data
- partner with BI and marketing teams to measure promotion effectiveness and optimize mix and pricing
- provide input into annual business planning, labor modeling, and product forecasting
- coach and develop store and kitchen leaders to elevate food service performance
- conduct ongoing training on procedures, safety, and customer experience standards
- ensure new food service managers and team members are properly trained and certified
- champion a culture of accountability and pride in food service execution
- serve as the regional liaison between Operations, Marketing, Category Management, and Supply Chain
- share best practices and success stories to elevate food service companywide
- lead regional food service meetings and performance reviews with district teams
- partner on product development feedback and field testing of new items
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: