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Regional Director - Spa

Napa, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $120,000.00 - $130,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Travel reimbursement
wellness programs

Job Description

The Meritage Collection (MC) is a distinguished hospitality group known for its portfolio of luxury resort spas located in some of the most desirable destinations including Napa, California; Huntington Beach, California; Hawaii; and Texas. This prestigious collection comprises independently operated spas that are united under a singular vision to provide guests with exceptional wellness, relaxation, and rejuvenation experiences. By blending unique local influences with high standards of service and brand consistency, the Meritage Collection has become synonymous with holistic well-being, luxury, and personalized guest engagement. With an emphasis on outstanding guest satisfaction and operational excellence, the Meritage Collection continually invests... Show More

Job Requirements

  • Willingness to travel quarterly to other Meritage Collection locations
  • Ability to perform essential duties satisfactorily
  • Knowledge skills and or abilities required for spa management
  • Compliance with licensing safety and regulatory standards
  • Ability to foster a culture of wellness teamwork and accountability
  • Experience in financial forecasting and budgeting
  • Strong communication and interpersonal skills

Job Qualifications

  • Minimum 5-7 years of spa and wellness management experience including multi-property oversight preferred
  • Proven track record of delivering double-digit revenue growth and operational excellence
  • Strong understanding of luxury spa trends retail strategy membership programs and team development
  • Financial acumen in P&L management forecasting and labor modeling
  • Exceptional leadership communication and coaching skills
  • Bachelor's degree preferred advanced wellness or hospitality certifications a plus

Job Duties

  • Lead and mentor Spa Directors and Managers across five resorts ensuring excellence in service training and operational efficiency
  • Implement standardized SOPs service protocols and brand wellness standards across the collection
  • Develop annual and long-range spa business strategies aligned with the Meritage Collection vision
  • Conduct quarterly site visits and monthly performance reviews to drive continuous improvement
  • Own and analyze portfolio-level financial performance including P&L review budgeting and forecasting
  • Optimize revenue through pricing strategies menu engineering labor modeling and retail margin management
  • Identify new revenue channels memberships wellness experiences partnerships and group spa programs

Job Qualifications

Experience

Expert Level (7+ years)

Job Location