Regional Director of Operations-Economy Hotels-Extended Stay America
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
Aimbridge Hospitality is the world's leading global hospitality management company, boasting a diverse portfolio of over 80 respected hotel brands. With a core focus on hospitality as the heart of everything they do, Aimbridge is committed to being the most trusted hotel operator and employer in the industry. The company prides itself on creating exceptional guest experiences while maintaining strong, enduring relationships with their partners. At Aimbridge, the company culture is built around trust, collaboration, and a passion for excellence, creating an environment where team members can thrive and grow professionally. Their vast experience and leadership in the hospitality field... Show More
Job Requirements
- Bachelor’s degree or previous experience in the hotel hospitality field required
- At least 6 years of related experience and/or training or equivalent combination of education and experience is required
- Mathematical skills including basic math, problem solving, reasoning, negotiating, budgeting, profit/loss concepts, variances and percentages
- Alcohol awareness certification
- General Manager and/or other certification as required by franchise
- Strong leadership skills
- Strong oral and written communication skills
- Attention to detail
- Planning and organizational ability
- Customer skills
- Computer skills
- General accounting knowledge
- Comfortable working in a fast paced environment
- Willingness to be on call when away from work
Job Qualifications
- Bachelor’s degree or previous experience in the hotel hospitality field required
- At least 6 years of related experience and/or training or equivalent combination of education and experience is required
- Mathematical skills are needed including, but not limited to basic math, problem solving, reasoning, negotiating, budgeting, profit/loss concepts, variances and percentages are often used
- Alcohol awareness certification
- General Manager and/or other certification as required by franchise
- Strong leadership skills with strong oral and written communication skills
- Attention to detail, planning and organizational ability, customer skills, as well as computer skills and general accounting knowledge
- Comfortable working in fast paced environment and willingness to be on call when away from work
Job Duties
- Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments
- Ensures all departments are profitable and maintain strong working relationships
- Creates local and national marketing plans and pricing strategies and knows market segments
- Responds quickly to changing market conditions and revises strategies accordingly
- Actively participates in sales discussions, meetings and plans
- Knows key account executives and business base
- Knows monthly production levels for each sales person on the staff
- Promotes hotel’s policies and philosophies to employees and guests through direct and indirect interaction
- Creates the hotel’s annual budget and monitors the performance of the hotel throughout the year
- Produces monthly financial reports and knows at all times where the hotel stands against budget
- Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings
- Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program
- Completes a property Quality Assurance and franchise review semi-quarterly
- Reviews GM’s marketing calls semi-quarterly to maintain a thorough understanding of market conditions
- Completes a direct bill audit semi-quarterly
- Implements programs that meet corporate goals and objectives
- Evaluates the results of overall operations regularly and systematically and reports these results to the Regional Vice President
- Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood
- Conducts area meetings semi-annually
- Responds quickly to guest requests in a friendly manner
- Follows up to ensure guest satisfaction
- Provides a professional image at all times through appearance and dress
- Responsible for understanding and adhering to attendance guidelines set forth in the employee handbook
- Expected to report to work on scheduled days and at scheduled times
- Follows company policies and procedures and is able to effectively communicate them to subordinates
- Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws
- Other duties as assigned by supervisor or management
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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