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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $97,200.00 - $156,735.00
Work Schedule
Flexible
Benefits
Paid holidays
Dental Insurance
Health Insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
Alaska Airlines is a leading American airline headquartered in Seattle, Washington, known for its commitment to safety, operational excellence, and creating an airline that people love. Established with a strong foundation built on core values and leadership principles, Alaska Airlines continually sets the bar in the aviation industry by delivering outstanding service to its guests. The company operates an extensive network, including its mainline brand and subsidiaries Hawaiian Airlines and Horizon Air, aiming to provide the best travel experience through strategic operational planning, innovation, and a dedicated workforce. As a reputable airline, Alaska Airlines emphasizes a safe and caring environment,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum age of 18
- Authorized to work in the U.S.
- Four years of relevant experience
- Bachelor’s degree or equivalent training/experience
- Proficiency in Microsoft Office
- Ability to communicate professionally
- Ability to travel up to 70 percent
- Ability to work flexible schedule
- Strong problem solving and organizational skills
Job Qualifications
- Bachelor’s degree in food and beverage management, auditing or related discipline or equivalent experience
- Four years of experience in airline catering operations management or related field
- Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
- Superior problem solving, planning, organizational and analytical skills
- Ability to understand complex business processes and key controls
- Excellent communication skills with diverse audiences
- Strong ability to work independently and in a team
- Collaborative relationship-building skills
- Experience working in airline catering or related roles preferred
- Knowledge of manpower and resource planning and budget analysis preferred
Job Duties
- Responsible for strategic relationship, operational integrity and compliance of catering vendors in major locations
- Develop and implement solutions to kitchen and ramp catering processes to mitigate risks and ensure compliance
- Oversee catering operations cycle including KPI tracking, kitchen audits, investigations and risk audits
- Administer follow-up audits and develop recovery plans for failing kitchens
- Collaborate with airport leadership and vendors to implement solutions from audit findings
- Monitor and drive improvements to KPI metrics and manage strategies to meet goals
- Lead real-time coaching and consult for training of kitchen personnel
- Manage cross-divisional projects for catering changes including change management
- Serve as key point-of-contact to station leaders across multiple departments
- Collaborate cross-functionally for development and implementation of new menu cycles
- Foster business partner relationships to sustain catering performance
- Review and analyze recurring caterer operational expenses for validity
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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