
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Omni Fort Lauderdale Hotel is an exciting new luxury hotel opening its doors in Fall 2025 in the heart of South Florida. This iconic 29-story hotel is designed to offer an extraordinary experience with 801 elegantly appointed guest rooms and suites. The property boasts more than 120,000 square feet of versatile event space, including a grand ballroom, junior ballroom, 25 breakout rooms, and spacious pre-function areas with stunning waterfront views, making it an ideal destination for conferences, conventions, weddings, and other special events. Uniquely connected to the Broward County Convention Center, and located adjacent to Port Everglades cruise terminal, with... Show More
Job Requirements
- Minimum 1 year serving experience
- Must acquire TIPS and ServSafe certifications
- Previous cash handling experience required
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
- Ability to accurately and efficiently input information into MICROS
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- Must be able to work a variety of shifts, including weekends and holidays
Job Qualifications
- Minimum 1 year serving experience
- Must acquire TIPS and ServSafe certifications
- Developed knowledge of wine, spirits, and beer with experience selling and presenting wines
- Previous cash handling experience required
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
- Ability to accurately and efficiently input information into MICROS
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
- Excellent customer service, service recovery and problem-solving skills
- Must be able to work a variety of shifts, including weekends and holidays
Job Duties
- Adhere to all Omni rules, policies, procedures, and standards
- Greet guests by utilizing the All-In impression standards set forth by Omni
- Set tables according to type of event and service standards as directed by leadership
- Suggestively sell items and answer questions/offer suggestions on both food and beverage menu selections
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
- Record transaction in MICROS system in a timely manner
- Adhere to cash handling standards
- Ensure satisfaction with each food course and/or beverage
- Present accurate check to guest and process payment
- Maintain cleanliness of work areas throughout the day
- Station set-up and breakdown/side-work
- Perform any other duties as assigned by leadership
- Be pleasant, smile and greet all guests, using surnames when obtained
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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