Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Weekend Shifts
Benefits
hourly wage
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
team environment
Opportunity for advancement
Job Description
Red is a distinguished full-service, upscale restaurant known for its exceptional dining experience offering three meals a day. Situated within the vibrant Pacific Palms Resort, Red stands as the primary food and beverage location on the property, attracting both resort guests and local patrons. This restaurant prides itself on delivering culinary excellence combined with attentive and courteous customer service, setting a high standard within the hospitality industry. The ambiance is designed to provide a luxurious yet welcoming atmosphere, priming the venue as a top choice for diners seeking quality meals prepared from the finest ingredients and served in a professional... Show More
Job Requirements
- At least 2 years of supervisory experience in a full service restaurant
- Previous customer service experience required
- Professional appearance and attitude
- Excellent communication skills
- Able to work varied shifts including evenings, weekends and holidays
- RBS Alcohol Certification
- ServSafe California Food Handler Certification required
- High School Diploma or equivalent
- Basic mathematical skills
- Have good knowledge of computer systems
Job Qualifications
- High School Diploma or equivalent
- At least 2 years of supervisory experience in a full service restaurant
- Previous customer service experience
- Professional appearance and attitude
- Excellent communication skills
- Knowledge of Outlet Symphony POS system
- Knowledge of Open Table Reservations System
- RBS Alcohol Certification
- ServSafe California Food Handler Certification
- Basic mathematical skills
- Good knowledge of computer systems
Job Duties
- Ensure optimal performance in the day-to-day operation
- Assist in training of the staff to the Pacific Palms Resort standards
- Assist in interviewing, recruiting, training, and motivating employees
- Ensure the preparation and service of a consistent product
- Ensure that all employees adhere to proper control procedures and comply with all liquor laws
- Assign service personnel duties
- Ensure cost of product is as low as possible without sacrificing quality
- Establish and maintain cohesive and effective employee relations
- Assist in inspecting, daily set-up, presentation and delivery of amenities
- Handle the execution of hospitality
- Assist in set up of par stocks, ordering, stocking and inventory
- Maintain guest contact, checks on every table, uses the guest name when possible
- Conduct administrative work requirements
- Conduct monthly employee meetings, daily line-ups and any other meetings as necessary
- Perform related duties and special projects
- Understand and be the property expert on Outlet Symphony POS system
- Knowledge of Open Table Reservations System
- Any reasonable request of management
- Assist in any other outlet as needed or requested by management
- Be happy and make eye contact with all of our guests
- Offer the best items not the most expensive items
- Ensure there is nothing more nothing less on tables at all times
- Re-fold or replace the napkin when guests leave their seat
- Record guests notes every shift using Open Table
- Read the table and give guests what they want with finesse and style
- Answer the phone when ringing
- Promote the Chef, GM, special events, hotel and other outlets
- Walk guests to the bathroom instead of pointing
- Step aside, smile, and let guests pass
- Practice excellent customer service
- Adhere to departmental and property standards and procedures
- Work efficiently and effectively as a member of a team
- Communicate and cooperate with property staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink supports hiring across hospitality industries.
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