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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $28.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Retirement Plan
Professional Development
Employee assistance program
flexible schedule
Job Description
Klipsch Senior Care is an independently owned and operated Home Instead franchise dedicated to providing compassionate in-home care for aging adults. With a strong foundation rooted in core values such as Empathy, Caring, Respect, Love, Integrity, Positive Energy, Passion, Patience, Persistence, Professionalism, and Community Focus, Klipsch Senior Care aims to make lives better every day through every interaction. The company prides itself on maintaining a high-quality care culture, fostering strong relationships with both clients and Care Professionals, and continually striving to expand its impact on the community it serves. By embracing these principles, Klipsch Senior Care ensures that the dignity... Show More
Job Requirements
- Associate's degree preferred
- one year of facilitation or training experience or equivalent combination of education and additional work experience
- experience with Microsoft Teams and other virtual meeting platforms
- excellent oral and written communication skills
- ability to work independently, maintain confidentiality and meet deadlines
- effective interpersonal skills
- discretion, integrity, and fair-mindedness
- ability to organize and prioritize daily, monthly, quarterly, and yearly work
- ability to establish good working relationships with colleagues, franchise owner, clients, and community
- professional appearance and demeanor
- ability to operate HI technology systems
- computer skills with proficiency in ATS programs, Word, and Excel
- ability to work evenings or weekends as required
Job Qualifications
- Associate's degree preferred
- one year of facilitation/training experience or equivalent combination of education and work experience
- experience with Microsoft Teams and virtual meeting platforms
- excellent oral and written communication skills
- ability to work independently and maintain confidentiality
- effective interpersonal skills and sound judgment
- discretion and integrity
- ability to organize and prioritize work
- ability to establish good working relationships
- professional appearance and demeanor
- proficiency in ATS programs, Word, and Excel
Job Duties
- Reflect the core values of Klipsch Senior Care
- maintain ATS system, addressing and engaging all leads/applications
- schedule and conduct Care Professional interviews
- schedule and lead orientation and new hire training including Alzheimer’s and Dementia training
- evaluate and update all orientation and training materials
- coordinate Care Professional schedules with Scheduling Department for quality matches
- conduct annual reviews and supervision including performance conversations and problem resolution
- develop engagement strategies to promote retention and satisfaction
- achieve NET Care Professional goals
- prepare and publish monthly newsletter
- plan and facilitate quarterly Care Professional meetings
- ensure Home Instead standards are met and upheld
- monitor compliance related to labor and safety laws
- maintain effective communication with leadership team, colleagues, Care Professionals, clients, and families
- adhere to company policies and procedures
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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