Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $26.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
flexible schedule
Employee assistance program
Job Description
Klipsch Senior Care, operating as an independently owned and operated Home Instead franchise, is committed to providing compassionate in-home care for aging adults. The organization embodies core values such as empathy, caring, respect, love, integrity, positive energy, passion, patience, persistence, professionalism, and a community focus. These values are deeply ingrained in everything Klipsch Senior Care does, driving its mission to enhance the quality of life for seniors through dedicated and personalized care. The company actively seeks to build a culture that prioritizes both the well-being of the seniors they serve and their Care Professionals, fostering an environment that is supportive,... Show More
Job Requirements
- Associate's degree preferred
- one year of facilitation and training experience or equivalent combination of education and additional work experience may be considered
- experience with Microsoft Teams and other virtual meeting platforms is required
- ability to work independently
- maintain confidentiality of information
- meet deadlines
- demonstrate excellent oral and written communication skills
- effective interpersonal skills
- sound judgment and good decision-making
- discretion, integrity, and fair-mindedness consistent with company standards
- ability to organize and prioritize daily, monthly, quarterly and yearly work
- ability to establish good working relationships with colleagues, franchise owner, clients and community
- present a professional appearance and demeanor
- ability to operate HI technology systems
- computer skills and proficiency in ATS programs, Word and Excel
- ability to work evenings or weekends as required
Job Qualifications
- Associate's degree preferred
- one year of facilitation and training experience or equivalent combination of education and work experience
- experience with Microsoft Teams and other virtual meeting platforms
- excellent oral and written communication skills
- ability to work independently and maintain confidentiality
- effective interpersonal skills
- sound judgment and good decision-making
- discretion, integrity, and fair-mindedness
- ability to organize and prioritize work
- ability to establish good working relationships
- professional appearance and demeanor
- proficiency in ATS programs, Word, and Excel
Job Duties
- Reflect the core values of Klipsch Senior Care
- maintain ATS system, addressing and engaging all leads and applications
- schedule and conduct Care Professional interviews
- schedule and lead Care Professional orientation and new hire training including Alzheimer's and Dementia training and continuing education
- evaluate and update all orientation and training materials as needed
- work in partnership with the Scheduling Department to coordinate Care Professional schedules
- schedule and conduct Care Professional annual reviews and supervision including performance conversations and problem resolution
- develop engagement strategies to promote Care Professional retention and satisfaction
- prepare and publish the monthly newsletter
- develop, plan, and facilitate quarterly Care Professional meetings
- ensure Home Instead standards are met and upheld
- monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and SHA
- demonstrate open and effective communication with leadership, colleagues, Care Professionals, clients, and family members
- maintain regular attendance at the office to execute job responsibilities
- adhere to all company policies, procedures, and business ethics codes and ensure their implementation
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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