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City of Fife

Recreation Receptionist - Aquatics

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $23.51 - $27.92
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Benefits

Flexible Schedule
Paid Time Off
Employee Discounts
Professional development opportunities
Supportive team environment
community engagement activities

Job Description

Fife Aquatic Center is a well-established community facility dedicated to providing aquatic programs, lessons, and recreational opportunities for residents of all ages. Located in the vibrant City of Fife, this center is committed to promoting health, fitness, and aquatic safety through a variety of classes, events, and public swim times. The center serves as a hub for families, individuals, and community groups who seek to enjoy and benefit from high-quality aquatic amenities and professional staff support in a safe and welcoming environment.

The Fife Aquatic Center is currently seeking a professional and friendly individual to join its team as a... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in customer service roles
  • ability to operate computer systems and software
  • excellent communication and interpersonal skills
  • strong organizational skills
  • ability to handle cash and balance receipts
  • ability to manage multiple phone lines
  • willingness to perform cleaning and maintenance tasks

Job Qualifications

  • High school diploma or equivalent
  • prior customer service experience
  • familiarity with Rec1 software or similar registration systems
  • strong communication skills
  • ability to manage multiple phone lines
  • basic cash handling and bookkeeping skills
  • ability to maintain organized workspaces
  • experience in a recreation or aquatic center setting preferred

Job Duties

  • Staff the reception desk
  • greet and assist patrons in a courteous and professional manner
  • operate computer utilizing REC1 software system to register participants, manage accounts and process transactions
  • process program registrations and facility rental requests
  • answer multiple phone lines
  • respond to public inquiries about aquatic programs, classes and facility information
  • accurately process cash, check, and credit card transactions
  • complete related daily reports and documentation
  • maintain a balanced cash drawer
  • track and sell retail and concession items
  • restock as needed
  • track participant progress and swim levels
  • keep the reception desk and lobby areas clean, organized and free of clutter
  • assist with cleaning, stocking and sanitizing the lobby area and restrooms as needed
  • perform related duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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