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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $57,000.00 - $77,000.00
Work Schedule
Standard Hours
Job Description
JW Marriott San Antonio Hill Country Resort & Spa is a distinguished luxury resort located in the scenic locale of San Antonio, Texas. As part of Marriott International's luxury portfolio, JW Marriott encompasses more than 100 exquisite properties across gateway cities and unique resort destinations worldwide. Renowned for exceptional hospitality, JW Marriott emphasizes treating its associates with the utmost respect and care because the happiness of employees translates to the utmost satisfaction of guests. The resort offers a multifaceted work environment that balances luxury, community, and holistic well-being, nurturing both professional growth and personal passion. JW Marriott associates embody qualities... Show More
Job Requirements
- High school diploma or GED
- 1 year experience in recreation or health club operations or related professional area
- or 2-year degree from accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major
- availability to work full time
- ability to manage and supervise teams
- strong interpersonal skills
- capability to oversee maintenance and cleanliness
- proficiency in event scheduling and coordination
- commitment to delivering exceptional customer service
Job Qualifications
- High school diploma or GED
- 1 year experience in recreation or health club operations or related professional area
- or 2-year degree from accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major
- knowledge of employee supervision
- ability to manage events and activities
- skills in customer service excellence
- experience in vendor and supply management
- competency in coaching and mentoring staff
- strong communication and organizational skills
- leadership abilities to foster teamwork and respect
Job Duties
- Supervises and manages employees
- supports day-to-day operations
- performs employee duties in their absence
- monitors quality and standards to meet customer expectations
- demonstrates knowledge of job-relevant issues, products, systems, and processes
- schedules events, programs, and activities
- provides personal assistance, medical attention, or emotional support
- develops goals and plans to prioritize work
- supports management of outside vendors including water sports and scuba
- orders and manages supplies
- manages children’s program and group activities
- manages pool and beach maintenance and cleanliness
- operates cabana units
- serves as a service role model
- provides exceptional customer service
- communicates guest needs and provides coaching
- identifies developmental needs and mentors staff
- participates in performance appraisal process
- coordinates employee training
- fosters mutual trust and cooperation
- communicates performance expectations
- addresses staff questions and concerns
Job Qualifications
Experience
No experience required
Job Location
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