Job Overview
Compensation
Hourly
Range $8.75 - $12.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Uniform allowance
Job Description
The hiring company operates a vibrant recreational facility at Robin Lake Beach, offering a variety of fun and engaging activities for guests of all ages. This establishment is dedicated to providing top-notch leisure experiences, including beach rentals such as cabanas, beach chairs, and umbrellas, alongside unique water-based attractions like Aqua Island, kayaks, paddleboards, pedal boats, and bike rentals. In addition, the facility features a mini golf course with rental equipment, ensuring diverse entertainment options for visitors. The team is committed to fostering a positive and safe environment where guests can enjoy memorable outdoor activities in a friendly and professional setting.
The role available is a dynamic position focused on daily operational support and guest service excellence within this recreational venue. The successful candidate will be responsible for managing daily sales transactions, including cash handling and balancing within the ticketing system (BOS), as well as setting up and overseeing beach rentals and mini golf equipment. Essential duties involve processing sales for multiple recreational rentals and ensuring that guests are provided with clear instructions and safety guidelines prior to participation in all activities. This role requires constant communication and interaction with guests and team members, emphasizing professionalism and adherence to company standards, including uniform and dress code compliance.
The position demands strong interpersonal skills, the ability to manage multiple tasks in a high-pressure environment, and a dedication to maintaining a safety-focused atmosphere for all participants. Staff training, meetings, and ongoing development sessions are integral components of the job, promoting continuous improvement and team cohesion. Candidates must be flexible with scheduling, including availability on weekends and holidays, to support the peak visitor times at the facility.
In sum, this role is ideal for individuals passionate about customer service, outdoor recreation, and team leadership. It offers an opportunity to contribute significantly to the guest experience by ensuring smooth operations, safety compliance, and a welcoming environment at one of the area’s premier beach recreation destinations.
The role available is a dynamic position focused on daily operational support and guest service excellence within this recreational venue. The successful candidate will be responsible for managing daily sales transactions, including cash handling and balancing within the ticketing system (BOS), as well as setting up and overseeing beach rentals and mini golf equipment. Essential duties involve processing sales for multiple recreational rentals and ensuring that guests are provided with clear instructions and safety guidelines prior to participation in all activities. This role requires constant communication and interaction with guests and team members, emphasizing professionalism and adherence to company standards, including uniform and dress code compliance.
The position demands strong interpersonal skills, the ability to manage multiple tasks in a high-pressure environment, and a dedication to maintaining a safety-focused atmosphere for all participants. Staff training, meetings, and ongoing development sessions are integral components of the job, promoting continuous improvement and team cohesion. Candidates must be flexible with scheduling, including availability on weekends and holidays, to support the peak visitor times at the facility.
In sum, this role is ideal for individuals passionate about customer service, outdoor recreation, and team leadership. It offers an opportunity to contribute significantly to the guest experience by ensuring smooth operations, safety compliance, and a welcoming environment at one of the area’s premier beach recreation destinations.
Job Requirements
- Must be 16 years of age or older
- valid driver’s license
- ability to work a flexible schedule including weekends and major holidays
- strong interpersonal and communication skills
- completion of a background check
- ability to sit or stand for long periods
- ability to work outside in extreme weather conditions
- able to lift at least 50 lbs
Job Qualifications
- Must be 16 years of age or older and have a valid driver’s license
- must be able to work a flexible schedule, including weekends and all major holidays
- strong interpersonal and communication skills
- completion of a background check
- ability to sit/stand for long periods of time and work outside in extreme weather conditions, such as heat, cold, rain, and wind
- able to lift at least 50 lbs
- be able to positively motivate and lead a team, conveying information and ideas clearly and effectively so that ownership of high levels of guest service is understood to be the role of each individual team member
- be able to evaluate and select among alternative courses of action quickly and accurately
- be able to work well in high-pressure situations while maintaining composure and objectivity, including the ability to listen carefully to and resolve guest issues to the satisfaction of the affected guests
- be able to identify potential guest issues and then develop methodologies to prevent or limit the impact of those guest issues during guest visits
- be able to assimilate complex information and data for various sources and consider, adjust or modify to meet the constraints of the need
- be able to effectively listen to, understand, and clarify concerns and issues raised by team members and guests
- be able to work with and understand financial information and data and perform basic math functions
Job Duties
- Perform daily sales transactions and audits within the ticketing system (BOS), while accurately maintaining and balancing a cash bank
- set up and manage daily beach rentals, including cabanas, beach chairs, umbrella sets, and chair rentals
- monitor the mini golf course and oversee rental equipment operations
- handle cash and retail sales in a professional and accurate manner
- process sales for Aqua Island, kayaks, paddleboards, pedal boats, and bike rentals at Robin Lake Beach, including completion of waivers and explanation of rules and safety guidelines for each activity
- attend all required staff meetings, training courses, and monthly in-service sessions
- learn and execute proper rental procedures for chairs, cabanas, kayaks, paddleboards, pedal boats, mini golf, and Aqua Island
- provide clear instructions and safety communication to guests prior to participation in water-based activities, including Aqua Island Park
- adhere to company dress code and wear the issued uniform and nametag at all times
- foster a positive, professional, and safety-focused environment for guests, team members, and the community
- communicate clearly, honestly, and respectfully with guests and fellow staff members, including during high-pressure situations
- complete all additional duties as outlined during staff training and onboarding
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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