Receptionist/Staff Support

Anaheim, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $22.00

Work Schedule

Standard Hours

Benefits

competitive hourly wage

full-time employment

Professional work environment

Career growth opportunities

inclusive workplace

Paid holidays

Employee support programs

Job Description

Cambrian Homecare LLC is a reputable provider in the home healthcare sector, known for delivering high-quality caregiving services to a diverse clientele. Headquartered in Long Beach, the company has established a solid reputation for maintaining a compassionate and professional approach to home care, focusing on improving the quality of life for its clients. As a leader in the industry, Cambrian Homecare is committed to fostering a supportive and dynamic work environment for its employees, promoting career growth, and ensuring the highest standards of customer service across all departments.

Currently, Cambrian Homecare LLC is looking to expand its tea... Show More

Job Requirements

18+ years of age or older
Eligible for employment in the United States
Ability to pass a background and reference check

Job Qualifications

High school diploma or equivalent
Effective verbal and written communication
Ability to handle a fast-paced environment
Capable of managing a high volume of calls
Fluency in both English and Spanish preferred

Job Duties

Answer incoming calls promptly and with a professional and friendly tone
Utilize active listening and problem-solving skills to identify caller needs
Determine the appropriate department or team member and transfer calls accurately to ensure timely resolution
Provide basic support and information based on general knowledge of all internal departments
Serve as the first point of contact and communication bridge between callers and company departments
Deliver excellent customer service by demonstrating professionalism, empathy, and patience
Resolve basic questions or concerns when possible, ensuring positive caller experience
Ensure all visitors feel respected and valued
Document caller inquiries and interactions
Maintain clear and organized communication with internal departments to support seamless service delivery
Escalate urgent or complex issues to the appropriate department quickly and efficiently

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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