Receptionist/Screener - WHEAP (Wisconsin Home Energy Assistance Program) Seasonal)
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.05
Work Schedule
Standard Hours
Benefits
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
accidental death and dismemberment insurance
Health savings account
Flexible spending account
Employee assistance program
401(k) retirement plan
Roth IRA retirement plan
Employer Contribution to 401(k)
Job Description
UMOS, or United Migrant Opportunity Services, is a distinguished mission-driven organization dedicated to empowering diverse communities across seven states. With over 1,000 professionals working from more than 60 offices, UMOS is committed to making a positive difference in the lives of families, businesses, and communities. The organization provides a wide range of services including early childhood development, career training, assistance for farmworkers, HIV prevention education, and support for individuals fleeing domestic violence or human trafficking. UMOS fosters an inclusive and supportive work environment where employees can fulfill their passion for helping others while contributing meaningfully to their communities.
<... Show More
<... Show More
Job Requirements
- High school diploma or equivalent
- at least six months experience in customer service or related field
- demonstrated communication and organizational skills
- proficiency with Microsoft Office
- bilingual skills preferred
- reliable transportation and driver’s license with insurance
- ability to perform physical demands including standing, walking, sitting, bending, lifting up to 30 lbs, and driving
- able to work in moderate noise and temperature environments
- successful completion of a criminal background check prior to employment
Job Qualifications
- High School Diploma or equivalent supplemented by post-secondary education or related social services training
- minimum of six months work experience in customer service or related industry
- demonstrated knowledge of corporate office protocol and customer service practices
- bilingual in Spanish/English or Rohingya, Burmese, or Arabic preferred
- ability to speak clearly and courteously with good listening and comprehension skills
- good organizational skills with ability to retain and share program facts
- proficiency in Microsoft Office Suite and typing speed of at least 50 words per minute
- reliable transportation with valid Wisconsin driver’s license and adequate vehicle insurance
- ability to travel within the state of Wisconsin
Job Duties
- Answer multi-line phone system and relay calls to the appropriate party
- schedule appointments for program applicants and participants
- update and organize all program documents and outreach materials including confidential files
- assess client’s immediate needs and direct applicants to appropriate services and programs
- assist in the preparation of staff meetings and outreach events
- open, sort, and distribute incoming correspondence including faxes and emails
- receive visitors and program applicants in a customer-oriented manner and provide program information
- maintain supplies and inventory by checking stock and submitting orders
- assist in coordination of planned activities, workshops, conferences, travel, and venue arrangements
- provide technical assistance and training to new staff as needed
- attend meetings, conferences, workshops, and perform special projects as assigned
Browse restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: