Receptionist/Screener - WHEAP (Wisconsin Home Energy Assistance Program) SEASONAL
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.04
Work Schedule
Standard Hours
Benefits
Paid Time Off
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
accidental death and dismemberment insurance
Health savings account
Flexible spending account
Employee assistance program
Retirement Plan
401(k)
Roth IRA
Job Description
UMOS (United Migrant Opportunity Services) is a well-established nonprofit organization dedicated to empowering and supporting diverse communities across seven states through a wide range of programs and services. With a workforce exceeding 1,000 professionals operating from more than 60 offices, UMOS aims to foster positive change by addressing critical social issues such as early childhood development, workforce training, basic needs assistance for farmworkers, HIV prevention education, and support for individuals affected by domestic violence or human trafficking. UMOS is praised for its mission-driven and customer-focused approach that transforms lives and builds stronger communities.
UMOS is currently seeking a motivated and res... Show More
UMOS is currently seeking a motivated and res... Show More
Job Requirements
- High school diploma or equivalent
- Minimum six months of work experience in customer service or related field
- Proficiency in Microsoft Office Suite
- Ability to type at least 50 words per minute
- Reliable transportation
- Valid Wisconsin driver’s license
- Adequate vehicle insurance
- Ability to travel within the state of Wisconsin
- Successful completion of a criminal background check
- Good organizational and communication skills
- Ability to speak clearly and courteously
- Bilingual abilities preferred
Job Qualifications
- High school diploma or equivalent supplemented by post-secondary education or related training in social services
- Minimum six months of work experience in customer service or related industry
- Knowledge of corporate office protocol and customer service practices
- Bilingual Spanish/English or Rohingya, Burmese, or Arabic preferred
- Ability to speak clearly, pleasantly, and courteously with good listening and comprehension skills
- Good organizational skills and ability to retain and communicate program facts
- Proficient in Microsoft Office Suite
- Ability to type at least 50 words per minute
- Reliable transportation and valid Wisconsin driver’s license
- Adequate vehicle insurance and ability to travel within Wisconsin
Job Duties
- Answer multi-line phone system and relay calls to appropriate parties
- Schedule appointments for program applicants and participants
- Update and organize program documents and outreach materials including confidential files
- Translate documents as needed
- Assess clients' immediate needs and direct applicants to relevant services and programs
- Assist in preparation of staff meetings, outreach events, and other related meetings
- Open, sort, and distribute incoming correspondence including faxes and emails
- Receive visitors and program participants in a customer-oriented manner and provide program information
- Maintain supplies and inventory by checking stock, placing orders, and verifying receipt
- Assist in coordination of planned activities, workshops, conferences, travel, and venue arrangements
- Provide technical assistance, training, and support to new staff
- Attend meetings, conferences, workshops, and perform special projects as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter