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Receptionist/Nights/FT

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

ScionHealth is a prominent healthcare organization dedicated to providing exceptional care and support to patients while fostering a professional and compassionate environment for its caregivers. As a leader in the healthcare field, ScionHealth places a strong emphasis on empowering its team members to deliver the highest quality service while embracing a culture built on values such as deep care for every patient, mutual respect among staff, courage to face challenges, and curiosity to innovate and improve. This organization invests in its employees by encouraging question-asking and collaboration that strengthens the overall patient experience and workplace morale.

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Job Requirements

  • Must read, write and speak fluent English
  • must have good and regular attendance
  • performs other related duties as assigned

Job Qualifications

  • High School diploma or equivalent
  • on the job or equivalent training/experience in a healthcare setting

Job Duties

  • Courteously answers, routes and screens outside calls to the proper department or extension number
  • transfers calls, takes accurate messages and/or holds calls when necessary
  • answers and screens in-house calls, and takes phone messages for doctors and personnel, requests for pages and to complete calls for patients who may need assistance
  • greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon
  • directs to proper location as needed
  • pages code blue, fire alerts, stat calls, emergency calls per protocol
  • maintains an acute list of departments and extension numbers as well as phone numbers of hospitals in the area
  • maintains an alphabetical and numerical log of patient’s names, room numbers and telephone extensions in order to expedite the relaying of calls
  • notifies clinical leadership of emergency patients entering the hospital
  • receives disaster information, notifies proper personnel and departments
  • signals all clear when appropriate

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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